[Update: Crashing on iOS] Instagram crashing on all Android phones, but there are workarounds
Here’s the crux of the article in video form:
New updates are being added at the bottom of this story…….
Original story from (June 5, 2018) follows:
We’re seeing a very large number of reports about the Instagram app crashing on Android phones. From Google Pixel users to those with Samsung, Huawei, or a OnePlus are all reporting the problem.
Instagram is reportedly aware of the issue. Someone who reached out to Google got to hear the following from their customer support:
It’s a known issue with the Instagram app and they are getting a lot of requests about the error. We have escalated the issue to our specialists and hopefully the app developer will resolve soon
One workaround that seems to have did the trick for many users is uninstalling and re-installing the app from the Play Store. The other one involves force stopping the app and clearing the app cache. You can try these out until Instagram comes up with an official fix. Some users even say the beta version of the app works fine.
Given the app’s popularity, there’s a flood of complaints on Twitter. Over on Reddit, there are already multiple threads with hundreds of reports about the problem.
We’ll update the story as and when any news-worthy development takes place. Until then, let us know in comments below whether or not the workarounds we described here worked for you.
Update 1 (June 5)
The issue has been resolved. Here’s the official word:
Yesterday, there was an issue causing the Instagram app to crash on Android devices. We’re sorry, and things are resolved! If you’re still experiencing problems, try reinstalling or updating your app. (Source)
Update 2 (July 15, 2022)
09:10 am (IST): The Instagram app has once again started crashing on Android smartphones. Fresh reports about the problem have been popping up on Twitter for the past over 24 hours.
@instagram the app keeps crashing when I try to open it. Goes back to my phones home screen. Read people be having this problem since july 12th…… (Source)
Welp, my tablet decided to screw up my Instagram career by constantly crashing the app on me. I completely give up for now (Source)
Instagram’s communications team is yet to acknowledge the problem or provide any details on when a fix can be expected.
That said, users can try installing an older version of the app by downloading an APK file from a trusted source to see if it fixes the problem.
06:48 pm (IST): It appears that the crashing issue with Instagram has now been resolved as we haven’t come across any fresh user reports on Twitter. Moreover, reports on Downdetector also suggest the same.
Update 3 (August 12, 2022)
12:27 pm (IST): Instagram is once again crashing for many iOS users and those affected have taken to Twitter to report the issue.
06:50 pm (IST): It seems that the issue where Instagram is crashing has now been resolved as user reports on Twitter have disappeared.
Update 4 (September 02, 2022)
01:30 pm (IST): Many users are again reporting that Instagram is crashing for them. The problem seems to be affecting Android users.
Update 5 (September 14, 2022)
09:15 pm (IST): It seems like a recent Instagram update is once again causing the app to crash on Android smartphones. Affected users have taken to Twitter to complain about the problem.
At present, the only potential workaround might be to download and install an older APK file for Instagram.
Update 6 (September 23, 2022)
Unfortunately, Instagram support hasn’t yet acknowledged this bug.
Update 7 (October 04, 2022)
04:20 pm (IST): Many users on iOS 16.0.2 are now reporting that Instagram is crashing for them after they updated it to v255.0 17. Users say that the app isn’t opening and crashes when they try to open it.
Also, basic troubleshooting steps such as uninstalling and re-installing the app or restarting the device don’t seem to help those affected fix it.
Update 8 (October 05, 2022)
10:40 am (IST): Apple support is now telling those affected to get in touch with Instagram developers to get the crashing issue fixed.
Update 9 (October 06, 2022)
Update 10 (October 11, 2022)
Update 11 (October 13, 2022)
06:15 pm (IST): It appears that the issue where Instagram is crashing for Android users has been resolved as we haven’t come across many new reports.
Update 12 (October 29, 2022)
04:49 pm (IST): Many users have taken to social platforms such as Twitter to report that the Instagram app has once again started crashing repeatedly on iOS devices. We’ve noticed the same issue on some of our iOS devices as well.
@instagram @Apple My Instagram keeps on crashing on my iphone 13 ios 16.1 please check (Source)
@instagram Your app keeps crashing. Please fix. (Source)
Yeah my instagram keeps crashing after 2 mins everytime it’s so annoying (Source)
The company is yet to acknowledge the problem. But we hope a fix comes soon.
Update 13 (October 31, 2022)
10:05 am (IST): According to our own observations, Instagram does not crash on iOS when using via a web browser.
So as a workaround, you can sign into Instagram on Safari or any other browser and use it until the crashing issue gets fixed.
Update 14 (November 01, 2022)
10:21 am (IST): Instagram has received a new update on iOS with v259.0. So users can now install it and see if the crashing issue is fixed.
Update 15 (November 02, 2022)
03:57 pm (IST): Since the last app update (check update 14), there have been no new reports related to the Instagram crashing issue on iOS. So, probably the update fixed the problem.
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