[Updated] WhatsApp down and not working? Users reporting media (images, photos or videos) transfer issues

This story is being continuously updated…. New updates are being added at the bottom…..

Original story (from Jan 19) follows:

Looks like popular online messaging service WhatsApp is currently experiencing issues in some regions around the world. We are seeing a large number of reports from users who say that WhatsApp is currently down or not working for them.

WhatsApp down?

WhatsApp down right ?

Some users say the media sharing feature of the Facebook-owned service is down:

Looks like WhatsApp media sharing is down. Reboot my router twice thinking got problem in my internet connection. poor me ! Anyone facing same issue ? Or it is just me !!!

WhatsApp Down? Can’t Sent Photos, GIFs & Voice Messages

The Down Detector service is also showing an outage of sorts for WhatsApp in some regions like India:

Whatsapp is having issues since 4:41 PM IST. http://downdetector.in/status/whatsapp/ RT if it’s down for you as well #Whatsappdown

Here’s the live outage map:

click/tap to enlarge

There is currently no official word on what’s going on, and how widespread is this outage. Rest assured, we will update the story as soon as we get to know anything newsworthy about this issue.

Update 1 (Jan 20)

There are reports that WhatsApp support acknowledged the server glitch saying:

Our server experienced an incident that might have briefly impacted the user experience. This issue has been resolved

Update 2 (Match 19, 2021)

Going by reports on microblogging site Twitter, Whatsapp is down as of writing this.

Is it only me or everyone’s whatsapp and down?
#WhatsAppDown #instagramdown

Whats app is down globally…any idea what’s happening…Source

Update 3 (March 19, 2021)

It appears the service is working again for some. It’s up again at least for us.

Update 4 (October 04, 2021)

WhatsApp, along with Facebook and Instagram, is again down for users. The services have been down for close to an hour at this point and fresh complaints have been popping up on Twitter every couple of seconds. Facebook confirmed that they’re aware of the issue and are working on a fix.

We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience. (Source)

Update 5 (October 05, 2021)

WhatsApp said on Twitter that they have restored their services.

We’re now back and running at 100%. Thank you to everyone around the world today for your patience while our teams worked diligently to restore WhatsApp. We truly appreciate you and continue to be humbled by how much people and organizations rely on our app every day.

Update 6 (October 06, 2021)

While addressing the widespread outage that occurred on October 4, Facebook now assures users that no malicious activities were behind this issue but a faulty configuration.

We want to make clear that there was no malicious activity behind this outage — its root cause was a faulty configuration change on our end. We also have no evidence that user data was compromised as a result of this downtime. (Updated on Oct. 5, 2021, to reflect the latest information)

Update 7 (October 25, 2022)

12:56 pm (IST): Many users have taken to Twitter to report that WhatsApp is currently down or not working for them. Moreover, a spike in the number of reports on Downdetector also convey the same.

01:30 pm (IST): Meta has reportedly acknowledged the outage with WhatsApp and they are working to fix it as soon as possible.

We’re aware that some people are currently having trouble sending messages and we’re working to restore WhatsApp for everyone as quickly as possible.” – Meta Company Spokesperson (Source)

Update 8 (October 26, 2022)

01:08 pm (IST): A Meta spokesperson has confirmed to The Verge that the recent outage with WhatsApp has now been resolved.

05:42 pm (IST): IT Ministry has reportedly asked Meta India to submit a report regarding the outage. Moreover, they are also tracking for any cyberattack on Meta.

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Himanshu Arora

My interest in technology and writing started back in 2010. Since then, I have written for many leading publications, including Computerworld, GSMArena, TechSpot, HowtoForge, LinuxJournal, and MakeTechEasier to name a few. Here at PiunikaWeb, my work involves covering on daily basis the biggest tech stories as well as scoops that you won't find anywhere else.