The Sims 3 is one of the popular life simulation video games developed by Redwood Shores studio of Maxis and published by EA. It is available on multiple platforms including PlayStation, Windows, Android, and macOS.

Since its launch in 2009, The Sims 3 has received many positive reviews worldwide. It was a commercial success for EA as the first 1.4 million copies of the game were sold in the first week after launch.

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The Sims 3 not downloading on EA app

With that said, some players are now reporting an issue with The Sims 3 where they aren’t able to download the game from EA app.

Apparently, the game instead returns ‘Something went haywire, an unknown error occurred, restart the EA app and try again’ error message.

Some say that while they were able to install the game from the EA app, they couldn’t load expansion packs (DLCs). Below are some reports from those affected.

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(Source)

Downloaded and installed the new EA Desktop app as prompted, but it refuses to load my Sms 3 game. I get as far as the splash screen, then it promptly exits to the desktop. Non of the usual solutions made any difference, so I had to uninstall the EA Desktop thingy and reinstall Origin, and my Sims 3 game load just fine. Anyone else having this issue? (Source)

Hello, I have this problem, I installed the new EA App, and downloaded the Sims 3 base game, and then I tried to download the DLCs but they can’t be downloaded, it appears a message that says “something went haywire, an unknown error occurred, restart the EA app and try again, or reach out our support team for help”. (Source)

As apparent from the reports above, gamers aren’t able to download The Sims 3 or DLCs from the EA app and even the generic troubleshooting steps aren’t helping them fix this error.

Regrettably, we haven’t come across any workaround that might help you download the game from the EA app without any issues.

Fortunately, EA support has acknowledged this issue and confirmed that they are currently investigating it. However, they did not provide any ETA for the same.

Hello there. The Games Team is aware of this as they are investigating the cause. At the moment, this is all the information we have as no timeframe has been shared with us. (Source)

Rest assured, we will keep an eye out on the latest developments regarding The Sims 3 not downloading on EA app issue and update this story as and when anything noteworthy comes to our notice.

Note: We have more such stories in our dedicated gaming section, so be sure to follow them as well.

Featured image source – EA

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Aashish Singh
502 Posts

I developed a keen interest in technology ever since my school days. And writing about it keeps me closer to this fascinating world. When I’m not working you can catch me playing video games.

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