Virgin Media TiVo box continuously restarting or rebooting likely due to service outage, issue acknowledged

Virgin Media is one of the best-known telecommunications and TV companies in its segment. To enjoy its services, they offer some set-top-boxes like the TiVo box.

TiVo box is intended for users who constantly record shows to watch later, offering a large storage to serve this purpose (up to 1TB of storage).

However, many Virgin Media customers are facing an issue where the TiVo box is continuously restarting or rebooting during a current outage.

According to multiple reports, Virgin Media TiVo box is restarting on its own for many users. The issue has been occurring for several hours now, even on new devices.

Affected users are even unable to run the ‘online test’ to check the status of the service. They are only getting a ‘can’t run a test right now’ error message.

@virginmedia are there issues in the LE5 2 area? Our TiVo box keeps restarting on its own – 5 times in the space of 90mins this morning 🙄. Tried doing the online test and it just keeps saying “can’t run a test right now”.
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@virginmedia have you got an issue at the moment, my TiVo box keeps restarting. In the last 4 hours it’s restarted 7 times! There were works in the area yesterday and it’s not been right since! And it’s a brand new box!
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It seems that the problem is related to the Virgin Media services outage that is happening at the moment.

Fortunately, Virgin Media is already aware of the issue and working on resolving it. However, there is no ETA to get everything back to normal yet.

We apologise for any inconvenience caused and our teams are working hard to get this fixed as quickly as possible
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We will be monitoring the situation to update this story as events unfold.

Featured image: Virgin

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