Twitter stuck in 'consent_flow' loop or keeps loading after changing DOB, issue being looked into

Here’s the crux of the article in video form:

Twitter has a policy where it does not allow anyone below the age of 13 to create an account. It recently started asking users to add their birth date to eliminate child safety-related issues.

However, many adults who created their accounts back when they were under 13 years of age or accidentally entered the wrong info are now getting their accounts locked.

It would have been acceptable if they had been routed to a page that clearly stated the reason for the ban. However, this has not been the case for many Twitter users (1,2,3,4,5,6,7).

The issue here is that many users are getting stuck in a weird loop (and in a confusing situation where they don’t know what happened) after they changed their DOB.

Twitter for Web users are repeatedly sent to a ‘consent flow’ page where they keep getting a message that says ‘Oops, something went wrong. Please try again later’.

Hi, @TwitterSupport I may need some help on retrieving my account (@sapphotahu) back very soon, it keeps on going in consent flow error loop after I updated my birth date
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Hi @TwitterSupport, could you check your consent flow page as my main account is stuck at the page with the message “Oops, something went wrong. Please try again later.” after adjusting my birthdate. Thank you!
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Also, some Android users are stuck in an infinite loading loop. iOS users, on the other hand, only get an error message saying ‘Oops something went wrong’, same as their desktop counterparts.

Did you get this sorted? My account is stuck in the same loop and can’t access it at all. Really annoying. I did the same thing and entered birth date.
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Something appears to be malfunctioning in this entire procedure, leading users to experience various types of loops on PC, Android, and iOS devices.

As it turns out, Twitter support is aware of the ‘consent_flow’ loop or loading issue and said that they are working on it. However, they did not share any timeframe of when it will be fixed.

We hope Twitter releases a fix soon as many users are unable to log into their accounts due to this issue.

That said, we’ll keep track of the situation and post an update if and when there are any further developments regarding the matter.

Note: We have more such stories in our dedicated Twitter section so be sure to follow them as well.

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