Samsung Galaxy Z Flip 4 hinge breaking or disjointed with no or minimal drops for a section of users

Small but mighty when folded, Galaxy Z Flip4 is a compact full-sized smartphone that can fold and slip right into your pocket.

The Samsung Galaxy Z Flip 4 has got a slightly newer hinge system that allows it to have a narrower gap. However, some Samsung Galaxy Z Flip 4 users claim that the hinge is breaking or gets disjointed with no or minimal drops.

Users believe that the new hinge design is fundamentally flawed and makes the new Samsung Galaxy Z Flip 4 unusably fragile (1,2,3,4,5,6).

Many users complain that even after a small fall, the hinge gets disjointed. The phone only opens about halfway before the screen starts getting lifted off the frame on the broken side.

The affected users say that their phone has a hinge protection strap and an armored cover but still gets damaged after a fall.

This issue with Flip 4 is related to the new changes to the hinge. Samsung moved from a geared setup to what appears to be friction channels. These changes were noted on the JerryRigEverythings durability test.

I expected that the z flip 4 have stonger hinge and screen as enodrsed by Samsung during the launch of this device. But apparently it’s the other way around as the z flip 4 seems to be more fragile than the z flip 3.
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Phone fell from waist height to the floor. Closed, in it’s silicone case, flat onto the ground. I’m 5ft4in. Phone now doesn’t open fully, and the top and bottom halves are misaligned from that tiny drop. Permanently stuck in flex mode, if you will. There’s visible warping underneath the left side of the hinge on the screen, assuming from whatever is underneath getting dislodged and poking upwards.
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For several users who had previously used a Z Flip 3 (which had no such problems with the hinge and was much sturdier), this has been a major disappointment for them.

So many feel that the phone is less durable and that is a problem, especially for potential buyers who were considering between the Samsung Galaxy Z Flip 3 and Flip 4.

For a phone that is claimed to be durable and comes with the toughest aluminum frame, this issue doesn’t seem to be a good look for them.

We hope Samsung looks into this problem and make the appropriate changes to the device that make it more durable.

Note: We have more such stories in our dedicated Samsung section, so be sure to follow them as well.

Featured image source – Samsung

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