Pokemon GO players unable to use Berries or change Poke Balls, issue acknowledged

Pokemon GO is the kind of game everybody has heard about or played at some point in their lives. The augmented reality-based video game took over the world by storm back in 2016 and has maintained its relevancy ever since.

Even though the game has been fairly stable for a while, it’s still not immune to the occasional bugs and issues that may negatively affect the players’ experience.

Unable to use Berries or change Poke Balls

Many Pokemon GO players have recently been reporting an issue where they are unable to use Berries or change Poke Balls when encountering an Ultra Beast.

Pokemon GO berries

I just encountered Kartana in the go battle league tonight, but I couldn’t use berries or switch pokeballs.

I finally got a kartana from GBL as a reward but I can’t use a berry or change my pokeball?

When players run into a Pokemon or receive it as a reward, they are usually given the option to either use Berries or throw Poke Balls at the creature. However, both these options have suddenly disappeared for some.

This is frustrating as they are unable to collect their GBL rewards or catch Ultra Beast Pokemon due to this issue.

One of the affected players even tried restarting the game and enabling the ‘Remember Last-used Poke Ball’ setting but to no avail.

Official acknowledgment

On the brighter side, Niantic Support has acknowledged the issue and said that the team is investigating it. But they did not share any ETA for the fix.

Pokemon GO berries

We hope the developers are able to identify and resolve the issue where Pokemon GO players unable to use Berries or change Poke Balls.

We’ll keep tabs on further developments on this issue and update this story as and when we receive new information.

Note: You can also check our Pokemon GO bugs/issues tracker.

Featured image source: Pokemon GO

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Jaspreet Singh

I have always been passionate about smartphones, cameras, computers and basically everything technology related. Writing content for PW allows me to express that nerd inside me and talk about things i love.