Plusnet internet down or not working? You're not alone

Plusnet is a popular internet and telephony (home/mobile) service provider operating in the UK. The company offers broadband plans ranging from 10 Mb to 500 Mb speed, seeking to fit all pockets.

Plusnet boasts of offering some good deals on their high-speed broadband, fiber and telephony plans. However, currently many users are unable to use the company’s services.

According to multiple reports, Plusnet internet services are currently down or not working, leaving millions of unhappy users offline.

Many users are reporting the issue where their Plusnet internet services are currently completely down. The status of the service appears as ‘connected’ but they are unable to open any web pages.

Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.
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@Plusnet Broadband went down around 11:15 this morning. Shows connected but unable to get any web traffic. Any ideas?
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Also, although the internet outage seems to be massively affecting most customers, there are some lucky ones for whom the service is working without problems.

Clearly I’m not impacted by it because I’m working with no problem
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The Plusnet team is already aware of the internet outage that currently has many of its clients offline. The company is looking into the problem, but there is still no ETA for the service to be restored.

Hiya. I’m sorry to see you’re having issues with your connection. We’re looking into this and will be back in touch once we have an update. Sorry for any inconvenience caused. Emma – Sheffield
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Server-status platforms like Down Detector also reflect the outage in the company’s internet services.

We will update this story as new developments on the matter emerge.

Featured image: Plusnet on Twitter

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