DirecTV ‘771 satellite signal error’ gets acknowledged, potential workaround inside

Originally launched in 1994, DirecTV is one of the most popular TV channel distributors that offers both streaming and satellite TV support. Thousands, if not millions rely on the service for their daily content needs.

However, many DirecTV users are unable to enjoy their favorite content as they keep getting a ‘771 satellite signal error’ message.

Loss of signal is fairly common for satellite TV services, especially during extreme weather conditions like heavy rain or a thunderstorm. But it appears that users are experiencing signal issues even when the weather is clear.

This is happening when there is NO WEATHER ISSUES!!! I live in the Louisville KY area.
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Affected users have taken to social media platforms to express their frustration with the service.

Official acknowledgment

Fortunately, DirecTV support has acknowledged the ‘771 satellite signal error’ issue and said that they are working to resolve it. But they did not share any ETA for the fix.

The DirecTV team clarified that the Error code 771 usually pops up when the dish fails to properly communicate with the satellite. They even shared some troubleshooting steps that can be followed for a potential fix.

The support also shared a temporary workaround to help affected users consume content until the problem is resolved. It involves streaming DirecTV content through your Internet service provider’s app or website.

Stream shows and movies direct from the network:
– Open a network’s mobile app or website and sign in.
– Select DIRECTV as your TV provider.
– Enter your user ID and password to gain access.
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We’ll keep an eye on this issue and update this story to reflect the latest developments.

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