[Updated] Microsoft Rewards app for Xbox not counting or tracking achievements issue troubles many

New updates are being added at the bottom of this story…….

Original story (published on August 17, 2022) follows:

Microsoft Rewards app allows players to earn and redeem points for what they do on Xbox. Xbox owners usually earn reward points by completing weekly activities and playing free-to-play games.

But lately, many Xbox owners (1, 2, 3, 4, 5, 6) are facing an issue with the Microsoft Rewards app. The app is not tracking or registering players’ achievements.

According to multiple reports, Microsoft Rewards app is risking gamers’ weeks old streak on Xbox due to its ineffective tracking of rewards. We’ve added a few reports below for reference:

Microsoft-rewards-app-not-counting-xbox-users-achievements
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@XboxSupport Microsoft rewards app (series X) is not registering achievements. I don’t want to lose my 26 week streak 💔
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#microsoftrewards is still acting stupid. It’s not registering the achievements for my weekly it better not ruin my 83 week streak
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It’s no the first Xbox owners are having issues with the Microsoft Rewards app not working . It also seems that the latest issue related to Microsoft Rewards app not tracking achievements has been troubling gamers for months now.

Oftentimes, users are also experiencing an inconsistency where their achievement has been registered in the game but it doesn’t happen on Xbox interface.

Affected gamers have tried rebooting, shutting down and replaying the game but to no avail.

Official acknowledgment

A Microsoft Xbox insider has acknowledged the issue. According to the report, the team is actively investigating the matter where Microsoft Rewards app is not tracking achievements.

Microsoft-Rewards-app-not-tracking-achievements-issue -ack
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Hopefully, Microsoft looks into the matter and resolves the issue soon so that Xbox owners can unlock their rewards without any hassle.

That said, we will report back with more details as and when we get new information to share.

Update 1 (August 22)

03:33 pm (IST): According to a Microsoft Xbox Insider Program lead, the issue where Rewards app is not tracking Xbox acheivements has now been resolved.

Xbox Users the MS Rewards app is back up and running and awarding your daily achievement and counting your weekly 3 cheevo streak! (Source)

Featured image source: Microsoft

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Riya Madaan

Weaving a little bit of life into the articles I write. No, not really! That's not really possible for a trash writer like me but I still try. Apart from it, I skate, meditate and medicate. Also keep myself away from troubles as I age.