New updates are being added at the bottom of this story…….

Original story (published on July 21, 2022) follows:

Roku users are currently facing an issue where the ‘Live TV Channel’ guide shows wrong programming information as the names of the shows and the time schedules are incorrect.

Many claim that the issue primarily affects the listings of free TV antenna channels. We’ve added a few reports about the problem below for reference:


Same issue for past week. ABC CBS NBC TV guide listings are incorrect. I’ve tried every fix suggested including reluctantly a factory reset. Problem was not resolved. How do we get this resolved? Very frustrating. This is a problem with only one of my two TCL Roku tvs.

Same here, I bought new TV and moved to new area, I have 7 diff 4 channels, 4.1 should be NBC, but they are all listed as H&I so never know what’s on. Some other channels the same way, but not that many of the same channel number.

The issue popped up at least over a month ago and continues to trouble users.

Around a month ago, a Roku employee asked one of those affected to share additional details to assist the team with investigations into the problem.


Official acknowledgment and potential workarounds

A few days ago, a Roku employee confirmed that the team is still investigating the issue and they are passing all the details from users to the team to help with the investigation.

Please be advised that I have passed your information last Wednesday to the appropriate Roku team to investigate this issue further. Once we got an update, we’ll let the Community know immediately. Your patience and understanding are greatly appreciated.

Although a fix is underway, one Roku user seems to have found a workaround that reportedly helps resolve the problem. You can check it out below:


That said, we’ll keep track of any further developments regarding Roku Live TV Channel Guide showing incorrect information and will update the story if and when we come across something useful.

Update 1 (August 01)

03:24 pm (IST): Some of those affected have now confirmed that the issue with incorrect Live TV Channel Guide info has now been resolved.

Featured image source: Roku

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Riya Madaan
868 Posts

Weaving a little bit of life into the articles I write. No, not really! That's not really possible for a trash writer like me but I still try. Apart from it, I skate, meditate and medicate. Also keep myself away from troubles as I age.

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