Logitech G Hub mapping & connectivity issues (not detecting devices) reported after latest update, potential workarounds inside

Logitech is a world leader in input and interface devices such as mice, keyboards, headsets, speakers, and webcams. Not just that, they also provide excellent software support to these devices.

Logitech G Hub is one such program that allows you to customize your hardware with features like assigning macros and key bindings, creating color breaks, animations, and so on.

Users can create multiple profiles for different games and software which they can switch between effortlessly.

But lately, many users are reporting that they are facing mapping and connectivity issues with Logitech G Hub after v2022.6.271036 update on macOS and v2022.6.4530.0 update on Windows (1,2,3,4,5).

Mapping issue

Logitech G Hub allows users to assign custom functions to various buttons on their devices and save them as profiles. In the case of mice, when a user changes a profile it resets all settings to default except for the mouse dpi (1,2,3).

Mapping issue

I recently started experiencing this issue where Logitech G Hub will take a long time to properly adjust my mouse DPI settings after I’ve booted and logged into my computer (Windows 10 21H2). This results in a short period of about 20 seconds where my mouse sensitivity is extremely high because the default for my Windows Cursor Speed setting was set to 10 when I set my G Hub DPI profiles.

Finally, G Hub will kick in and then set my sensitivity back to normal. This also happens when I have been away from my computer for a few minutes and then come back.

Connectivity issue

This issue happens when users try to connect their devices to Logitech G Hub. It either gets stuck on the loading screen or doesn’t recognize the device at all (1,2,3,4,5).

Connectivity issue

New update on the software andddddd all the Logitech devices are stuck on “setting up.” This keeps happening and I’m just not gonna delete the application to solve the problem because then I have to make all the settings again. It’s already tiresome enough.

Multiple reports indicate that both issues could have been caused by the recent updates to the G Hub program (1,2,3,4).

Users have tried updating Logitech G Hub as well as uninstalling and reinstalling it but none of this seems to help.

Potential workarounds

There is no official acknowledgment yet for any of these issues from the Logitech side. In the meantime, there are potential workarounds that could help you solve the mapping and connectivity issues.

Source (Click/tap to view)

1. Exit G HUB by right-clicking the applet in the task tray and selecting Quit.
2. Navigate to Task Manager (CTRL+ALT+DEL). Look for LGHUB, LGHUB Agent and LGHUB Updater, right-click and choose End task on each. NOTE: You may also need to click More Details at the bottom of the window

3. Once those processes are ended, navigate to C:\Program Files\LGHUB and run these in order:
-> Lghub_updater.exe
-> Lghub_agent.exe
-> Lghub.exe

We hope developers soon release an update that fixes the Logitech G Hub mapping and connectivity issues. As always, we will be updating this space when the problem is resolved so stay tuned

Featured image source: Logitech

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Karanjot Sidhu

A computer science engineer who loves tech and won't stop talking about it. Apart from being a nerd, i love gaming and watching movies in my free time.