[July 21, 2022: Teams down] Microsoft Teams down, Cox suffers major outage (Connect app for fix ETA)

This story is being continuously updated…. New updates are being added at the bottom…..

Original story (from Feb 18, 2019) follows:

This article is a collection of major outages and service disruptions that happened today…

Bitly outage

Popular URL shorter service Bitly is currently down. If you try accessing the official Bitly website, you’ll either find it inaccessible or the website currently says:

Sorry, but bitly is getting a quick site refresh

Of course, users are taking to social media platforms to share the news.


And some are annoyed:

The official Bitly team hasn’t said anything so far about this site refresh, but we are looking for more details. Will update the story as and when we find more information.

Update 1

The Bitly status page confirms it’s a major outage affecting Branded Short Domain Redirects, Website (Bitly.com), API, and Metrics. Bit.ly Redirects, however, are working fine.

The company has identified the root cause and is working to fix the problem. Here’s what the status page says:

We are currently investigating reports of major failures

We have identified the issue and are working with datacenter support teams to resolve


Update 2

Bitly now says they’ve implemented a fix. So the problem should be over soon.

A fix has been implemented and we are monitoring the results

As we can see, the site is back up now as well.

Update 3

We are now again seeing user reports that say Bitly has gone down for them.


The official Bitly status page currently says everything is operational. Anyway, we are keeping a close tab, and will continue to offer updates here.


HSBC telephone lines not working in UK

We are now seeing reports of HSBC telephone lines not working.


The bank has acknowledged the issue.


Update 1

Reports of more problems:



Microsoft Teams down and not working

It’s now coming to light that the Microsoft Teams service is currently down. Users are encountering error 500 while logging into the service.


Seems to be a worldwide outage:


Going by reports, outage could be a limited to some use cases:


We are looking for more info. Keep checking back.

Update 1

Microsoft has acknowledged the problem:


Update 2

An affected user has shared a potential workaround that has worked in some cases.

Try it out and let us know if it worked for you.

Update 3

The service is slowly coming back up.


Although there are still intermittent issues.

Update 4

Another update from Microsoft:



Cox outage

While Microsoft Teams outage is going on, we are seeing reports for outage as Internet, cable TV, phone and smart home services provider Cox. Here are a few reports:


For its part, Cox customer care is confirming area wise outages:


Many users are not able to reach customer care as well:

We’re looking for more info, and will offer regular updates here. So keep checking back.

Update 1

No ETA for fix yet, at least for North Virginia region.

Update 2

More useful info for affected users:

Update 3

Some users are now seeing ETA for fix.

Update 3 (March 19, 2021)

Going by reports surfacing on Twitter and Down detector, it appears that COX internet is not working for some as of writing this. Here’s a live outage map:


Update 4 (March 31, 2021)

Down detector conveys Cox is undergoing an outage as of writing this. Here’s the live outage map:



Pokemon Go not working

Users of popular game PokemonGo are now reporting an outage of sorts. Apparently, a new update has caused issues. For it’s part, a Niantic rep has confirmed the problem on Twitter.

And here’s official confirmation:

Update 5 (June 11, 2020)

Microsoft Teams is down and not working as of writing this. Downdetector conveys an outage in the US as can be seen in the image of the live map below.


Update 6 (July 21, 2022)

09:04 am (IST): Fresh reports indicate that Microsoft Teams is currently down and not working for users around the world.

@MicrosoftTeams MS Teams is not working in my Country and many others. I cant do my online classes due to this please fix ASAP. (Source)

#Microsoft teams not working! Messages not going! Declare holiday for #teams! #microsoftteamsdown #Holiday (Source)

Fortunately, the company, via Twitter, confirmed that they are aware of the problem and are working on a fix.

We apologize for the inconvenience, our engineering team is aware and are actively investigating. You can follow along for status updates here: https://msft.it/6017j6pd3 (Source)

11:54 am (IST): In a recent statement, the Microsoft team confirmed that many users are getting Microsoft Teams related services back to work properly.


The company is currently focused on mitigating the remaining impact of the issue.

06:30 pm (IST): Fresh user reports on Downdetector indicate that the recent outage with Microsoft Teams has now been resolved.

PiunikaWeb is a unique initiative that mainly focuses on investigative journalism. This means we do a lot of hard work to come up with news stories that are either ‘exclusive,’ ‘breaking,’ or ‘curated’ in nature. Perhaps that’s the reason our work has been picked by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and more. Do take a tour of our website to get a feel of our work. And if you like what we do, stay connected with us on Twitter (@PiunikaWeb) and other social media channels to receive timely updates on stories we publish.

Want to work for PiunikaWeb and enjoy best-in-industry compensation & benefits? You'll be glad to know we're hiring experienced candidates.

Himanshu Arora

My interest in technology and writing started back in 2010. Since then, I have written for many leading publications, including Computerworld, GSMArena, TechSpot, HowtoForge, LinuxJournal, and MakeTechEasier to name a few. Here at PiunikaWeb, my work involves covering on daily basis the biggest tech stories as well as scoops that you won't find anywhere else.