[Updated] Spotify 'download audio quality options missing' for some iOS users, issue acknowledged
New updates are being added at the bottom of this story…….
Original story (published on June 24, 2022) follows:
Even though Spotify continues to dominate the music streaming service niche with more than 31% of the total market share in 2021, its nearest rival, Apple Music continues to grow at an impressive pace.
That said, in the last few weeks, users have faced bugs and glitches such as the Windows app crashing at login and during playback and Google Assistant unable to play specific songs.
While Spotify developers seem to be working hard to fix the aforementioned issues, many iOS users are missing the download audio quality options(1,2,3).
This is causing a lot of frustration since the bug is preventing them from downloading music in their preferred audio quality.
Reinstalling the app doesn’t seem to help either. You can see in the image below what the options look like for those affected.
@SpotifyCares Hi, so, my Spotify app has a problem. The choice for different download quality don’t show after last update 😅
I deleted and re downloaded my Spotify app last night, when I downloaded the app again I noticed that text was missing under the audio quality ‘download’ section and video quality section. Anyone else had this issue and is there a fix for this or will this be addressed in an update?
As it turns out, Spotify developers are aware of the missing download audio quality options issue on iOS and are working on a fix. But there is no timeframe for when it will be available.
Hey there, We’re aware of an issue, where the download sound quality options are not present on iOS mobile devices. Our tech team is working on a fix as we speak. Leave your vote in this thread, if you experience the same issue and post if you experience it on the Spotify version 8.7.42. We’ll keep you updated and all you need to do in the meantime is make sure you’re running the latest version of the app, so you don’t miss out on the fix. Cheers!
We hope the developers soon find out the root cause of the problem as many are unable to download music in their preferred quality.
As always, we will be keeping an eye out for more information and update this space when the issue is resolved so make sure you stay tuned to PiunikaWeb.
In the meantime, also check out our Spotify bugs and issues tracker to view similar problems affecting users.
Update 1 (July 5)
06:09 pm (IST): A user has confirmed that this issue has been resolved after the latest 8.7.44 update. So, those still facing it can update their app to the latest version and see if it’s been fixed.
Note: We have more such stories in our dedicated Spotify section so be sure to follow them as well.
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