Streamlabs showing weird characters in chat, issue acknowledged

Streamlabs is a software that helps streamers add visual alerts like new followers, donations, and subscribers on their screen.

In 2019, Logitech purchased the company for $89 million. The software lets streamers distribute content to Twitch, YouTube Live, and Facebook Live.

Apart from Streamlabs Desktop, the company also has a mobile app that packs features similar to the desktop counterpart.

While it is pretty stable, recent reports from Streamlabs users suggest many are seeing weird characters in chat (1,2,3,4,5).

Many are frustrated and wondering why this is happening in the first place. Streamers say the problem is making it impossible for them to chat or interact with their viewers.

Below are a few reports from Streamlabs users who are seeing weird characters in chat.

If you were in my chat yesterday, you may have noticed that (‘) and (“) characters got wonkified in on screen chat. Seems it’s an issue on @streamlabs ‘ end and they’re working on it 😅 Just posting this here in case others find the same issue.
(Source)

Hey @streamlabs I’m not sure if it’s always done this, but we are just noticing now so I don’t think so? But, anytime we use ‘ or ” it comes up in the chat box with ' As you can see here with we’ll, it’s, and let’s. Any ideas how to fix?
(Source)

Thankfully, Streamlabs developers have shed some light on the matter and said they are aware of the issue where some users might see weird characters in chat. However, they did not share any ETA on when the problem might be resolved.

Hey Matthew! Sorry about this visual issue here with the Chatbox. Our team is aware and working on fixing this as soon as possible! If you’d like to chat with our support team for more information, feel free to reach out via link below. https://t.co/n0ESAL6EAU
(Source)

We hope the developers find out why this is happening and deploy a patch that fixes the bug at the earliest.

Rest assured, we will be keeping an eye out for more information and let you know once the issue is resolved so make sure you keep checking this space.

Note: We have more such stories in our dedicated Apps section so be sure to follow them as well.

Featured image source: Streamlabs

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