There are new updates that have been added to the bottom of the story…

Original story

What’s wrong with AOL Mail today? Well, AOL Mail is down for many users currently. Users affected by this outage have been taking to social media platforms like Twitter to voice their complaints.

The AOL customer support on Twitter has been actively addressing the complainants. Following are some user reports:

Anyone else having trouble signing into AOL, or is it just my internet service scr***** me over?
I keep trying to log into my AOL email and it’s making me go in a fu***** circle.

The good thing is the company has acknowledged the issue officially. They’ve sent out a tweet informing users they’re aware of the issue and working hard to fix it.

Some users may be unable to log in to AOL Mail. We apologize for this. We are working hard to fix it as quickly as possible

However, there currently no ETA for the fix.

If you are affected by this outage, rest assured we’re actively tracking the situation, and will let you know as and when the problem gets fixed or there’s a newsworthy development.

Meanwhile, use the comments section below to share your current experience and/or thoughts.

Update 1

AOL customer support confirmed a few hours ago the problem has been fixed.

You should be able to log in now to AOL Mail – everything has been fixed. Thanks so much for your patience!

However, many users are still complaining that the problem isn’t fixed yet. They are being officially suggested to re-install the app and/or make sure the app is up to date.

Update 2 (May 26)

AOL mail is again experiencing issues today. The company says they are aware and are looking into the problem.

Update 3 (September 05)

Both Yahoo and AOL sites, as well as BT email, are facing massive outages today. We are covering the Yahoo outage here and BT email issue here.

Update 4 (September 05)

AOL customer support says this issue is being worked on. See here.

Update 5 (May 27, 2020)

AOL mail is down as of writing this. Apart from reports on Twitter, Down detector also conveys an outage as can be seen in the live map below.

Update 6 (May 27, 2020)

Sign in issues have been officially acknowledged and are being looked into.

Some users may be experiencing issues when signing in. We are investigating and will update as needed.

Update 7 (May 27, 2020)

AOL customer support says the sign-in issue has been fixed.

We’re happy to announce the recent sign-in issue is resolved. You may need to clear cache and cookies from your browser and relaunch the AOL app. Thanks for reaching out! We always strive to provide the best possible experience with our products, and appreciate your feedback.

Update 8 (June 28, 2022)

04:55 pm (IST): Many users are now reporting that AOL Mail is currently down or not working for them.

Luckily, AOL Mail support on Twitter has acknowledged the issue and said that they are currently working to resolve it. However, they did not provide any ETA for the fix.

We apologize for the inconvenience you are experiencing. At this time, we have identified the issue and it is being addressed. While we cannot provide a specific time when the issue will be resolved, our team is working to correct it as soon as possible. (Source)

Update 9 (June 29, 2022)

11:46 am (IST): It appears that the recent outage with AOL Mail has now been resolved as we haven’t come across any fresh user reports on Twitter.

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Himanshu Arora
359 Posts

My interest in technology and writing started back in 2010. Since then, I have written for many leading publications, including Computerworld, GSMArena, TechSpot, HowtoForge, LinuxJournal, and MakeTechEasier to name a few. Here at PiunikaWeb, I started with covering smartphone related breaking stories as well as some other interesting stuff, but now I have switched over to more of a leadership role. I also take care of several operational aspects of the website. Some of my current responsibilities include business development, and working with Piunika to make sure we’re progressing as envisioned. If you want to get in touch, I am active on LinkedIN, and also available on Twitter/X.

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