New updates are being added at the bottom of this story…….

Original story (published on June 17, 2022) follows:

Alexa is Amazon’s voice assistant. It is one of the most popular options among IoT devices (along with Google Assistant) to control them through voice commands.

Modern voice assistants are not just limited to controlling devices. They also offer some additional features that expand their functionality.

For instance, Alexa Question of the Day (QOTD) is a game that challenges users to trivia. The trivia questions can be about any topic, and the more correct answers the player achieves, the more points they accumulate.

Alexa Question of the Day saves player progress on Amazon servers. In this way, they will always be able to consult their results in each round.

But, there is currently a ‘reset’ issue where Alexa Question of the Day player history is deleted or missing.

Alexa Question of the Day history missing due to a ‘reset bug’

According to reports, the progress of many Alexa Question of the Day players is now missing due to the reset. Now the results history is completely empty, and there are users who lost even years of progress.

alexa-question-of-the-day-qotd-reset-history-deleted-missing-1
Source

Question of theDay and Amazon Music both reset?!?

Hi. QOTD and Music have both been reset somehow. I was up to almost 10,000 points, and high up on the FL. state leader board. But now it says i am a new player.

With Music, it is asking me to sign in and set up my preferences, etc. Something has been done on the server-side and caused my data to be deleted it seems like.

I have been playing QOTD for 3years now with the family almost every night. My 9yo is very, very disappointed.
Source

Question of the day reset

Are there limits to the number of questions or the duration of question of the day? I have been playing for a couple of years and derived a great deal of pleasure from seeing the statistics in the different categories after playing each morning. Today Alexa welcomed me to question of the day (not “welcome back”), gave me a tutorial on what was involved and started me off with Question #1…a question I had answered a long time ago. So, it reset itself to the beginning.
Source

Amazon team is already aware

According to a member of the Amazon staff, the development team is already aware of the bug. Users should not disable/re-enable QOTD to avoid permanent loss of progress in the future.

I’m so sorry to hear that your “Question of the Day” skill has reset.

This issue has been reported to our advanced technicians, and they are working on a resolution. Please note that they have advised it best to hold off playing the skill, until the issue is resolved. Also please do not disable/re-enable the skll, by doing so you will be assigned a new userid and there will be no way to restore your progress.
Source

We will update this story as events unfold.

Update 1 (June 21)

05:05 pm (IST): The issue with Alexa’s Question of the Day skill has been fixed as confirmed by a staff member on the company’s forums.

Our technical team has confirmed that the issue is resolved now. If you still have problems, please check for software updates and restart your device. We apologize for the inconvenience caused. Thank you for your patience while we worked on fixing this! (Source)

Featured Image: Amazon

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Jean Leon
1613 Posts

A tech enthusiast since ever. I like to always be up to date on the latest news in the industry and write about it. Twitter: @jean_ERdC

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