[Updated] Amazon Prime Video 'Rent' & 'Buy' options missing or removed from Android app? Here's the official word
New updates are being added at the bottom of this story…….
Original story (published on May 13, 2022) follows:
Prime Video is Amazon’s on-demand streaming media service. It stands out for its attractive content catalog that you can access at an affordable monthly price.
Also, Prime Video is included with an Amazon Prime subscription. So, it is widely used by those who make intensive use of the company’s commercial platform.
Like other similar services, you can access Amazon Prime Video content through web browsers and dedicated apps. Dedicated apps are available for both Android and iOS devices.
However, recently many Amazon Prime Video app users are facing an issue on Android devices where the ‘Rent’ and ‘Buy’ options are missing. So, they are unable to purchase or rent new content through the app.
‘Rent’ and ‘Buy’ options missing from Amazon Prime Video Android app
According to multiple reports, ‘Rent’ and ‘Buy’ options are no longer available on the Amazon Prime Video app for Android.
Apparently, not only the ‘Rent’ and ‘Buy’ options are missing, but the entire content store is no longer accessible from the Amazon Prime Video app for Android.
Why can’t i buy or rent anything on Prime Video!?
I can’t rent anything. The store isn’t even in the app anymore. When i go to a movie; instead of “rent or buy” it says go to Amazon. Com website to purchase. I Checked my “1-click” option to make sure it was on, checked my payment method, made sure i had the most recent version, uninstalled and reinstalled the app, i even restarted my phone.
!STILL NOT WORKING!
Does anyone know what to do?
Amazon Prime Video app on Android phone won’t allow purchases
I have always been able to rent/ purchase shows and movies on my phone, and now all of sudden i get a message saying I can only purchase on the website not the app. Why?
So, currently the Prime Video app for Android only offers access to content already purchased or rented. If users want to buy or rent new content, they will have to do it through other channels.
Here is the official word
Amazon’s support team revealed that the ability to purchase and rent Prime Video movies currently depends on the device you’re using.
Also, an Amazon staff member shed more light on the matter, noting that the option to rent and buy movies was removed from Amazon Prime Video for Android on May 11.
O understand that you’d like to rent Prime Video titles in your Prime Video app on your device. Are you using an Android device? If yes, starting May 11, 2022, Android mobile and tablet device users can only buy, rent, or subscribe to Prime Video content by visiting the website https://www.amazon.com/video on your mobile (like @Harvey D said) or via the Prime Video app on other supported devices, including most smart TVs, games consoles, streaming media players and non-Android mobile or tablet devices.
So, currently Prime Video users on Android will only be able to purchase new content by accessing the Amazon website from a browser.
The Amazon Prime Video app for other platforms (such as iOS, smart TVs, games consoles and streaming media players) still offers the option to buy and rent movies.
It is not yet clear what is the reason for the loss of these functions in the Prime Video Android app. We will update this story once new details emerge on the matter.
Update 1 (May 16)
06:53 pm (IST): The disappearance of the rent, buy, and subscribe options is due to a new Google Play Store policy that imposes a 15-30% fee on the payments made through the Google payment platform.
And to protect users from that fees, Amazon forces them to go to the website. However, if you want these options in the app itself then you can download the alternative version of the app which isn’t subject to the Play Store policies. More on that here.
Update 2 (June 6)
05:50 pm (IST): Users can go through the official instructions to buy or rent Prime Video titles. You can check them out below.
Featured Image: Google Play Store
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