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[Updated] Spotify iOS app crashing when switching back from other apps or unlocking device while streaming video podcasts
New updates are being added at the bottom of this story…….
Original story (published on May 10, 2022) follows:
Spotify is one of the most popular music streaming services on the planet. The platform has more than 80 million songs and has a market cap of more than $23.88 billion as of March 2022.
Available in 180 countries, it had 406 million monthly active users last year. Surprisingly, Spotify Podcasts are also gaining momentum, with stats indicating that there are somewhere around 3.2 million podcasts available.
But in the last few weeks, issues such as ‘Discover Weekly’ not playing or loading and Now playing progress bar missing or disappearing on Android have troubled many.
Adding to the trouble, Spotify users on iOS are now reporting that the app is crashing or freezing whenever they switch back from another app or unlock the device while streaming video podcasts (1,2,3,4,5).
The issue seems to be really frustrating many since they are unable to listen to their favorite podcasts in the background. Users have already tried generic troubleshooting solutions such as logging out and in again, and reinstalling the app but nothing seems to work.
You can see in the video below that the app freezes whenever users switch back from another app when watching a video podcast.
Spotify podcasts been sketch for anyone else recently? Skipping, crashing and starting back up where I initially started listening
Spotify crashing when playing video podcasts. (iOS). So I’m playing joe rogan in the background, I reopen the app and every time I do that the app crashes. Doesn’t happen with audio only podcasts. Please help
It looks like the problem surfaced in the last few days. Right now, the only way to make Spotify work is by force-closing the app and launching it again. Unfortunately, we are yet to come across any official word on the problem.
We hope Spotify developers acknowledge the issue where the app is crashing when unlocking the device or switching back from another app while streaming video podcasts and fix it as soon as possible.
Rest assured, we will be keeping tabs on the matter and let you know as and when we come across more information so make sure you stay tuned to PiunikaWeb for further updates.
Also, make sure you check out our dedicated Spotify bug tracker to see similar issues affecting users.
Update 1 (May 20)
05:52 pm (IST): Users are still reporting the issue where Spotify iOS app is crashing. However, the support team has acknowledged this problem and said that they are investigating it.
Moreover, they have also shared some troubleshooting steps that may help you resolve this issue.
Featured image source: Spotify
Note: We have more such stories in our dedicated Spotify Section so be sure to follow them as well.
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