[Updated: May 19] Ubisoft yet to address Uno crashing on Xbox over 2 months after acknowledging the issue (workaround inside)

New updates are being added at the bottom of this story…

Original story (published on May 14, 2021) follows:

Popular card game, Uno, is available on numerous platforms including Xbox One and Xbox Series X/S.

The video game is developed for the Xbox lineup by Ubisoft but players have been facing an issue with it.

(Source 1, 2, 3, 4, 5)

As per multiple reports, Uno players are still facing the crashing issue on Xbox One and Xbox Series X/S.

The issue has been around for quite some time but Ubisoft has not yet addressed it for the said consoles.

Now, it is causing inconvenience to a lot of players as they have purchased the game from Microsoft Store.

(Source 6, 7, 8, 9, 10)

It must be noted that early reports of the Uno crashing issue on Xbox One and Xbox Series X/S started surfacing in March.

Also, the developer and publisher acknowledged the issue back then and provided players with a temporary workaround.

The workaround involves playing Uno with a different Xbox profile/account until a permanent fix arrives.


After recent reports, Ubisoft has once again acknowledged the crashing issue in the same manner.

This clearly suggests that the developer and publisher has been unable to rectify the problem two months after acknowledging the same.

Moreover, it is unclear what the actual cause of the problem is as not much clarity has been provided on the same in the acknowledgements.


Hopefully, Ubisoft resolves the crashing issue soon as players have been waiting for a fix for quite some time now.

That said, we will be back with more details as and when new information becomes available so stay tuned.

Update 1 (August 17)

12:25 pm (IST): Three months after this issue was first brought to light, the bug is yet to be addressed as today, Ubisoft that they’re still looking into it.

The development team is aware of a crashing issue on Xbox for some players while launching UNO. They are looking into this and will post an update on the game’s social media channels. We totally understand the frustration this has been causing players and hope to have a fix soon.

Update 2 (November 24)

10:33 pm (IST): In what is quickly becoming an endless cycle of excuses, the Uno bug still hasn’t been fixed.

uno xbox issue still not fixed

In fresh responses, Ubisoft is still telling players they are investigating the problem and recommend using a separate profile for now.

Update 3 (May 19)

01:57 pm (IST): Players are still reporting crashing issues with Uno. However, Ubisoft has confirmed that they are working on an update that will resolve this issue.

NOTE: There are more such stories in our dedicated Gaming section so be sure to check it out.

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Deveshwar Bhardwaj

I'm a techy who is particularly fond of Android smartphones. A writer who usually finds himself on the other side of the spectrum. An artist who likes to sing and play the guitar. Also a photographer when in the mood.