Here’s the crux of the article in video form:

New updates are being added at the bottom of this story…….

Original story (published on January 02, 2019) follows:

Has the scroll wheel of your Logitech MX Master wireless mouse stopped working on Mac? Well, if yes, and you are looking for a way to fix the problem, then I am glad to let you know you are in the correct place, as we have a fix that will most likely work for you.

Not only you, but there are a lot of others facing this issue as well, with some saying the issue cropped up after a recent update. Take a look at what other complainants have been saying:

Now coming to the solution, here’s what someone posted on the official Logitech forums a couple of weeks ago:

I had the same issue today. Very frustrating! There was a popup screen that came up and I inadvertently clicked deny which didn’t allow the Logitech Options Daemon to run. Once i enabled it and restarted my computer the mouse scrolling function worked again.

On your Mac…Go to

1) Click on the apple icon on the top left corner of the screen

2) Select System Preferences

3) Click Security & Privacy

4) Click Privacy tab

5) Click on Accessibility on the left hand side

6) Click on Logitech Options Daemon

(if it’s greyed out it’s because you have it locked…click on the pad lock on the bottom right of the little window to unlock it).

Hope that works for those who had issues!


A lot of other users confirmed this worked for them. Take a look:


Even on Twitter, many users have shared the workaround.

So there you ago. If you are also facing the same problem, now you know what to do. Try out this fix, and let us know in the comments section below your experience.

Update 1 (January 29, 2022)

03:53 pm (IST): Well, we hope not, but if the scroll wheel has stopped working for you after you updated or installed the Logitech Control Center update then here’s another workaround from Logitech that may help you.

On your macOS Mojave or above, please set the user permissions following these steps.

If you already clicked on Don’t Allow, use the following steps to allow access manually:

– Launch System Preferences.

– Click on Security & Privacy.

– Click on the Privacy tab.

– In the left panel, click on Automation. In the right panel, check the boxes under Logitech Control Center Daemon to provide access.

– Security & Privacy window

NOTE: If you are unable to interact with the checkboxes, click the lock icon in the bottom left corner and then check the boxes.(Source)

Update 2 (April 26, 2022)

11:52 am (IST): Logitech support is now reaching out to affected users via email. However, there is no official confirmation if this problem is being investigated or not.

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Himanshu Arora
359 Posts

My interest in technology and writing started back in 2010. Since then, I have written for many leading publications, including Computerworld, GSMArena, TechSpot, HowtoForge, LinuxJournal, and MakeTechEasier to name a few. Here at PiunikaWeb, I started with covering smartphone related breaking stories as well as some other interesting stuff, but now I have switched over to more of a leadership role. I also take care of several operational aspects of the website. Some of my current responsibilities include business development, and working with Piunika to make sure we’re progressing as envisioned. If you want to get in touch, I am active on LinkedIN, and also available on Twitter/X.

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