Developed by Atlassian, Confluence is a collaboration software that was initially released in 2004 and written in Java. That said, the company developed a Companion app that allowed users to edit their files among other things.

However, they recently removed the Companion app from Confluence Cloud. The aforementioned change is now making it impossible for Confluence Cloud users to edit files.

But many missed out on the announcement and were confused and wondering if the Companion app was bugged. Here are some reports from Confluence users who are unable to edit attachments.


I know Atlassian had some maintenance issues last week that affected Confluence, but since then it seems we’ve lost the ability to edit an attachment via the companion app. The edit tool no longer appears in the preview window, or the Attachment object. Can anyone help determine if this was intentional or a bug?

Hello, About two weeks ago half of my team and me lost the “Edit” button for files in the Attachments list on our Confluence pages. I have reached out to our internal Help Desk team but their proposed solutions have not worked. They suggested we clear our browsing history and “restart service” and “repair app” through Zscaler. Is there a way to get the Edit button back so we can edit our files right from Confluence? We are currently downloading each file and then uploading it back to rewrite over the previous version.

But the announcement also clarified that the developers will introduce the ability to replace files from the Media Viewer itself in the near future. They also shared a couple of ways in case you want to edit files on the platform.

In the future, you’ll have the option to replace a file directly from the Media Viewer and from the editor itself. We will be sure to share any new updates in this community post.
If you are currently using the Companion app, here are some alternatives to try:
1. Use the /slash command to embed Google Drive files and edit these in real-time with your colleagues.
2. Manually replace the file from the Attachments page by deleting and re-uploading the file or by dragging and dropping the file.

While there are a number of alternatives to Confluence Cloud, we recommend looking at solutions such as Nuclino, SharePoint, Zoho Wikim, Basecamp, and GitBook.

We hope Atlassian takes into consideration user feedback since many organizations are still dependent on the Companion app and provide an alternative as soon as possible.

As always, we will be keeping an eye out for more information and update this space as and when required, so stay tuned.

Note: We have more such stories in our dedicated News Section so be sure to follow them as well.

Featured image source: Atlassian Confluence Cloud

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Anurag Chawake
1373 Posts

My fascination with technology and computers goes back to the days of Windows XP. Since then, I have been tinkering with OS, mobile phones, and other things. When I am not working on anything, you will find me enjoying video games on some Discord server.

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