[Update: Mar. 9] Spotify aware of 'Something went wrong' errors when logging in on mobile data & using search function on big screens

New updates are being added at the bottom of this story…….

Original story (published on December 18, 2021) follows:

Lately, Spotify app users have been experiencing issues while trying to use some features offered by the music streaming service.

According to multiple reports, these issues affect the ability to log in and use the search function in the app. So, the functionality of the app is very limited (1, 2, 3, 4, 5, 6, 7, 8, 9).

More specifically, Spotify users get a ‘Something went wrong’ error message while trying to logging in via mobile data or while trying to do a search on large screen devices.

Spotify error while trying to use the search function

This problem doesn’t seem to be exactly new to Spotify users. Apparently, some have already suffered it for several weeks, and even today it happens again.

Whenever I try to search up an artist or a song, it loads and loads until it says “Couldn’t find that page, search for something else?” My playlists are working fine, but if I click on the artist’s name or the album, it loads then says “Something went wrong while loading the artist, search for something else?” At first, I thought it was just a bug. Then a month later it still kept happening.
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Not being able to use the search function in the Spotify app certainly limits its use, especially if you have an extensive library of songs from which to search for the one you want to play.

Spotify error while logging in via mobile data

The same ‘Something went wrong. Try again ‘error reportedly appears to Spotify users trying to logging in through mobile data. If they use Wi-Fi or another type of network, they can log in successfully.

When I try to log in it says, “Something went wrong. Try again.”

I got a new iPhone yesterday and have been unable to log into my account on my phone (it works fine on my laptop). I’ve gone through all of the troubleshooting tasks from the thread (reboot, reinstall, software updates, grab a friend, etc.) The emailed link doesn’t work because it says it’s expired or another error message pops up.

Please help! Thanks!
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Spotify team is already aware

The Spotify team officially confirmed that they are already aware of both reported bugs. So, it is expected that a fix will not take long to arrive.

They also add additional details, such as the logging in error is allegedly affecting Telstra clients, while the search function error could only occur on big screen devices.

Hey everyone,

We’re receiving reports from users that when they try logging in to their account while using their mobile data, they get an error message “Something went wrong. Try again”. According to the reports we’re getting, it seems like this is impacting Telstra customers.
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spotify-something-went-wrong-logging-and-using-search-1
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We will update this article if there is any new development in this regard in the coming days. So stay tuned.

Update (December 21)

IST 12:44 pm: This issue has now been fixed, at least according to a Moderator. Affected users might therefore want to update to the latest version of Spotify.

fixed spotify log in issue
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Update (March 09)

11:41 am (IST): Spotify on Twitter has confirmed that many users were facing problems with logging in earlier.

Moreover, they say that this issue is now seemingly resolved and if users are still facing this problem then they can report it here.

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Jean Leon

A tech enthusiast since ever. I like to always be up to date on the latest news in the industry and write about it.