New updates are being added at the bottom of this story…….

Original story (published on February 24, 2022) follows:

If you like listening to music, you must have heard about Spotify. Founded in 2006, the music streaming service has more than 180 million premium subscribers worldwide.

Over the years, Spotify has grown exponentially and has a collection of more than 70 million songs. But in the last few months, users have reported several issues such as the scroll bar not working in ‘Liked Songs’ section.

spotify-inline-image

As it turns out, Spotify users are now facing another issue where the crossfade functionality is broken or resets to random numbers. Many said they tried changing the setting but it does not stick.

Moreover, it looks like the bug is limited to the desktop version of the app since mobile users say the function is working as intended. Uninstalling and reinstalling the app seems to make no difference.

Spotify-crossfade-function-broken-resetting-to-random-numbers
Source

I tried modifying my crossfade amount today from 8 to 9 seconds in my settings and then it didn’t work when I played music. Upon return to my settings I saw the crossfade was -74553 seconds. I would turn off crossfade and back on, and the number would stay at 9 seconds, but as soon as I close the advanced settings tab or go back to my music, it would reset to another huge number like -1843424 seconds. Playback and crossfade only seems to work on my iPhone running spotify but not on my laptop.
(Source)

I work for a World Wide Indoor Cycling Brand where all of our studios utilize Spotify to curate our playlists for class. This has been an ongoing issue since last week 2/15/22. Same as everyone else is saying I set our crossfade to a number let’s say “12 seconds” then I go to play the songs and there is no crossfade, I click back into advanced settings and there is a long negative number like “-0343058305803”.
(Source)

Thankfully, Spotify has commented on the matter and said that they have escalated the issue to the development team for further investigation. However, there is no timeframe on when it will be resolved.

Hey folks, Thanks for reporting this issue to us. We’ve passed your info on to the relevant team, who are currently looking into it.
(Source)

In the meantime, those affected can try using their smartphones to play the music and use the desktop app to control that playlist.

Spotify-crossfade-function-broken-resetting-to-random-numbers-workaround
Source

We hope Spotify finds out the root cause of the issue and restores the broken crossfade functionality in the coming days. When they do, we will be updating this space to let you know so stay tuned.

Update 1 (March 07)

04:59 pm (IST): A moderator on the Spotify forum has confirmed that the issue with crossfade has now been fixed.

Spotify-crossfade-fixed
(Source)

Note: We have more such stories in our dedicated Spotify Section so be sure to follow them as well.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Anurag Chawake
1373 Posts

My fascination with technology and computers goes back to the days of Windows XP. Since then, I have been tinkering with OS, mobile phones, and other things. When I am not working on anything, you will find me enjoying video games on some Discord server.

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