[Updated] Uber app down or not working for some users, fix coming soon

New updates are being added at the bottom of this story…….

Original story (published on October 05, 2021) follows:

In the tech space, ever so often, we get a service that is so revolutionary that it curves out a name for itself, defining a given sphere.

One such platform is Uber. This ride-hailing service has since grown to become one of the primary ways through which millions of users across the globe get rides and move about.

This, not to mention the business opportunity it accords the millions of Uber drivers and the livelihood to their families. It, therefore, goes without saying that a simple glitch in this system causes a lot of ripple effects.

Well, this is the reality that many Uber users are finding themselves in. According to users, Uber seems to be having issues as many seem to be unable to get online on this app.

Can’t go online & yet the map is lit up like a pretty Christmas tree, surges I haven’t seen in months! What a cruel joke for the app to be having technical issues right now to where people can’t go online.
Source

Uber is currently down for some drivers. Took me an hour on hold with Uber service to get any info. System is down for the time being.
Source

According to affected users, they are unable to get online on the Uber app. This seems to affect both drivers and riders.

This has since been brought to the attention of Uber and in response to one of the user complaints, this is what the platform had to say.

Here to help. There is a known issue that’s preventing you from placing an order. Our team is working on fixing this issue as soon as possible. Thank you so much for your patience.
Source

With this, it is probably only a matter of time before these issues are addressed and services restored. We shall continue to keep an eye on this and update with new info as and when we get it so stay tuned.

01:24 pm (IST): Many users took to Twitter to report that Uber app is down or not working for them. Moreover, reports on Downdetector also suggest the same.

Here are some reports for reference:

@Uber_Support is your app down?? It refuses to work (Source)

@Uber_RSA is Uber down? Keep getting an error when trying to order. (Source)

Uber is down from what I gather (seeing a bunch of tweets about it) (Source)

There is no official word on this outage yet. Rest assured, we’ll keep track of the situation and report back as and when anything new comes to our notice.

Featured Image courtesy of Getty Images

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