Developed by Amazon, Echo Show is a smart speaker that also features a display. Powered by Alexa, users can watch videos and use the device for video calls.

Initially released in 2017, Amazon released a 15-inch version in September last year. The Echo Show devices also feature a motion sensor that helps in automatically waking up the screen.

Echo-Show

But a few days ago, many said that Alexa Guard was not working as intended.

And now, Echo Show users are reporting (1,2,3) that Hulu live channels are not working correctly. Users say that they are able to see the live icon but the content playing is from sometime earlier.

Many said that they tried unplugging the device and even resetting it but nothing seems to work. Below are some reports from Echo Show users who are unable to see Hulu live channels on their devices.

Echo-Show-Hulu-live-channels-not-working
Source

Why did my Echo Show 8 stop supporting Hulu Live?
We have been using our Echo Show 8 in our kitchen for over a year. I have mostly used to for Hulu Live while cooking dinner and such. About 12 weeks ago it stopped and will only play the basic Hulu networks that comes with a NON live subscription. We have logged out and back in, which didn’t help. This is the only device that seems to be affected.
(Source)

Use my Echo Show (2nd Gen) almost exclusively to watch morning news through my Hulu live subscription. It worked almost flawlessly until about 6 months ago. It now takes 4-7 tries to get it to tune to NBC when I say “Alexa, tune to NBC on Hulu.” About the same time these troubles started, I noticed an notification from the Hulu app asking me to allow Hulu to collect data in order to improve my experience with the app.
(Source)

Thankfully, Amazon seems to be aware of the problem and said that they are working on a resolution to fix the Echo Show issue with Hulu live channels. However, there is no ETA on when it will be fixed.

Hello @Linda mp, welcome back to the Forums! I’m sorry that you’re experiencing problems streaming Hulu on your Echo Show 8. Our technical team has been made aware of the situation and they are currently working on a resolution. Situations such as this are rare, and our goal is to help resolve any problems you encounter as quickly as possible. I’ll write update this thread as soon as more information is available. Thanks for your patience as we work to resolve this!
(Source)

Rest assured, we will be looking for more information and let you know once Amazon fixes the problem so stay tuned for updates.

Note: We have more such stories in our dedicated Amazon Section so be sure to follow them as well.

Featured image source: Amazon

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Anurag Chawake
1373 Posts

My fascination with technology and computers goes back to the days of Windows XP. Since then, I have been tinkering with OS, mobile phones, and other things. When I am not working on anything, you will find me enjoying video games on some Discord server.

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