Runescape Prime gaming drop only gives 20 Treasure Hunter keys instead of 35, issue acknowledged

Runescape is one of the largest free MMORPG that was released back in 2001. Developed and published by Jagex, it has more than 200 million accounts.

It is set in the fictional world of Gielinor, a fantasy realm divided into different kingdoms, cities, and regions. Instead of featuring a fixed storyline, the game allows players to set their own objectives.

Players can also interact with each other and indulge in both cooperative and competitive activities. They can also trade or chat with each other.

That being said, Runescape is awarding Twitch Prime subscribers with a Prime Gaming drop. It consists of two Umbral chests with a guaranteed super-rare quality Treasure Hunter prize.

Apart from this, players will also get a currency pack containing 200 Runecoins and 35 Treasure Hunter keys. But Runescape players are now reporting (1,2,3,4,5) that they are getting only 20 Treasure Hunter keys instead of the advertised 35.

Twitch Prime keys
Thought the twitch prime promo was advertised as 35 keys. Says it’s 35 on the official runescape post, but both me and my friend only got 20. Anyone else?
(Source)

Thats not how it works, Ispecifically went out and got prime for the prime gaming rewards. Pretty ridiculous to say one thing and do something completely different. That is straight up false advertising to get us to buy another service but then dont give what was promised. I know its not much but thats 6-7$ worth of keys that they did not give out. Factor millions of people, they just saved themselves millions of dollars by doing that move. Considering keys are to appeal to gamblers.
(Source)

Thankfully, a Reddit moderator has commented on the matter and clarified that it was indeed an error on their part. They said that the news post has also been updated to reflect the correct value now.

Hey everyone. Thanks so much for reporting this – did some digging this morning on it. This is ultimately an error in the News Post – the package is actually correct so we’ve fixed the News Post with the right information. This month’s currency drop has more Runecoins than listed (400 not 200) but fewer Keys (20 not 35). Really sorry for the confusion. We got together this morning to work out where the misinformation came from and we’ve just added an additional person to our verification process for Prime Gaming news who can help us catch incorrect information for PG drops.
(Source)

As it turns out, players will be getting 400 Runecoins instead of 200 and 20 Treasure Hunter keys instead of 35.

But Runescape players are furious over the issue and said that they bought Prime because of this very reason. Some are saying that this is not the first time Runescape developers have made such errors.

We hope Runescape developers learn from their mistakes and fairly compensate players accordingly.

As always, we will be keeping an eye out on the matter and update this space if and when we come across new information so make sure you stay tuned.

Note: We have more such stories in our dedicated Gaming Section so be sure to follow them as well.

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