Rainbow Six Extraction Hive Mind Vigil bundle cannot be claimed or not available, issue acknowledged

Rainbow Six Extraction is the latest installment in Ubisoft’s saga of tactical FPS games. It has been available for only a few days.

To reward the loyalty of fans of the saga, players of the new Rainbow Six Extraction will receive a Hive Mind Vigil bundle if they fulfilled certain challenges in Rainbow Six Siege.

However, it seems that this is not working properly for many players. According to multiple reports, there are some affected by an issue where the mentioning bundle cannot be claimed or is not available.

The aforementioned Rainbow Six Siege event took place about 5 months ago. Upon completing the challenges, current Rainbow Six Extraction players would receive the Hive Mind Vigil bundle.

But, some players complain that they do not have access to the mentioned bundle. This is not available nor can it be claimed in any section of the game (1, 2, 3, 4, 5, 6, 7, 8).

Dont have the vigil hive mind set?

I remember 5 months ago during the containment event I got it, heck I post about it 5 months ago once I claimed it. Before you guys say go to the R6 extraction rewards on ubisoft connect, I have, it says its locked and I cant unlock it? Anyone know why this has happened – is it an issue in game as I know I did it 100%.
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Is anyone not able to get the Vigil bundle from Ubisoft connect? I’m pretty sure I complete the challenge when the Siege event was out but I can’t unlock it.

As I said in the title I’m pretty sure I completed the challenge to unlock the Hive Mind set during the Siege Containment event. I always complete every event challenge and I remember completing this one too.
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Some players report contacting Ubisoft about this issue, and the response was not encouraging. Apparently, the company’s support team will request proof that the challenges were completed.

But, even if the player is able to offer proof, that does not guarantee that they will get the bundle. Some report that this is what happened to them.

Currently, the Ubisoft team is aware of the reported issue. And, the company is currently working on developing a fix. But, there is still no estimated arrival date for it.

Hi Caleb, apologies for any frustration caused by this issue. The team is aware and working on a fix. As soon as we have any news on that, it will be posted to this page.
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At the moment, players affected by the issue can only wait for new updates on the matter. Meanwhile, there is no guarantee that they will receive the bundle.

To finish, once new related developments arise, we will update this article. So, stay tuned with us.

Featured Image: Ubisoft

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