[Update: Jan. 24] Some Samsung Galaxy S21 users facing app crashing issues after Android 12 (One UI 4.0) update

New updates are being added at the bottom of this story…….

Original story (published on November 22, 2021) follows:

Samsung recently made stable Android 12 based One UI 4.0 available for Galaxy S21 series. The latest version comes with a bunch of new features for Galaxy devices along with Google’s Material You-inspired UI theming.

One UI 4.0 brings several design changes, advanced privacy settings, and plenty of other tweaks.

The stable version is initially released for Galaxy S21 lineup and will soon expand to more devices including Galaxy S20, Note 20, Galaxy Z Fold 3, and Z Flip 3, followed by other eligible Galaxy devices.

Android-12-1

Samsung Galaxy S21 app crashing issues

While the One UI 4.0 brings many new features, it also carries some bugs that Samsung probably didn’t fix during the beta stage.

Recently, some users reported stuttering and lagging issues while scrolling through content. And now another issue has come to light which is making it harder for users to use some apps on their Galaxy S21.

As per reports (1, 2, 3, 4, 5, 6, 7), the Galaxy S21 owners are now complaining of several apps crashing after they upgraded to stable Android 12 based One UI 4.0.

Here are some reports for reference:

Galaxy-s21-app-crashing
(Source)

@SamsungSupport I updated my galaxy s21 ultra to android 12 one UI 4 yesterday. Ever since I updated, many of the apps keep crashing. Is there any way I can go back to android 11? (Source)

This android 12 update completely ruined my S21 ultra!! Lots of apps don’t work, I can’t even use my bank app.. the phone glitches constantly, the display stutters all the time . What in the world did you do Samsung????!! Fix it!! (Source)

Some users say that the majority of apps on their smartphone are not working, while for some, only specific applications are crashing.

The crashing issue is software related and it is something that can be easily fixed by sometimes rebooting the device or clearing the app’s cache/data.

However, these simple troubleshooting steps aren’t helping those affected to fix this bug, so it seems to be a serious glitch that is caused by Samsung’s Android 12 update.

This is really annoying as usually, we don’t expect such issues with the stable release. And since users aren’t able to access applications on their phones, this needs to be fixed as soon as possible.

Unfortunately, Samsung has not yet acknowledged this issue and we hope that they sort it out soon. That said, we will update you as and when the Galaxy S21 apps crashing issue get fixed, so stay tuned.

Update 01 (November 30)

A section of Samsung Galaxy S21 devices now report that they’re unable to launch the DuckDuckGo app on their devices following the update to Android 12-based One UI 4.

duckduck go s21 crash issue
Source

Update 02 (January 01)

Samsung has resumed the stable Android 12-based One UI 4.0 rollout for Galaxy S21 series and it may finally resolve the app crashing issue which users have been reporting for a while now.

Update 03 (January 17)

Some users are still reporting the app crashing issue after updating to the latest Android 12. Users say that some apps have become unusable.

My S21 ultra: After the Android 12 update many of my apps were crashing constantly (& slower refresh). My phone was randomly restarting. On Dec 19th my phone crashed 17 times. AT&T sent me a warranty replacement and I got the same results. (Source)

I’m struggling to get the app to work, keeps crashing when I open it. I’m on a Samsung s21 ultra on the latest update, other banking apps are working fine, but no luck with yours, anything I’m missing, or anyone else having this problem. (Source)

painpeko I didn’t get the prsk event card bc its been down for the s21 for days and it keeps CRASHING (Source)

Update 04 (January 24)

Some users of DJI drones are now reporting (1, 2) that the DJI Go 4 and DJI pilot apps have become unusable on Galaxy S21 phones after the One UI 4.0 update which is making it impossible to operate the drones.

Note: We have more such stories in our dedicated Samsung section, so make sure to follow them as well.

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Aashish Singh

I developed a keen interest in technology ever since my school days. And writing about it keeps me closer to this fascinating world. When I’m not working you can catch me playing video games.