[Update: Jan. 18] Maybank app and website down or not working? It's a known issue

New updates are being added at the bottom of this story…….

Original story (published on July 5, 2021) follows:

Just in case you’re trying to get your head around why MayBank app isn’t working for you, find solace in the fact that you aren’t the only one facing issues lately.

A quick look at the micro-blogging site Twitter conveys there are many other affected by the same issue. For a quick glance, here’s how some of the complainants word the problem:

Maybank is down when I wanna buy smtg

is maybank down?

Maybank down ek

Here is what users get to see:


Any official word on the matter? Yes. What’s relieving is that Maybank has officially acknowledged the issue saying:

Any inconvenience is much regretted. Please be informed that we are experiencing intermittent service interruptions for Maybank Apps, MAE by Maybank2u apps and Maybank2u website access at the moment.

Rest assured, we’re keeping a continuous tab on all related developments, and will update this page with relevant info as and when we come across any. So in case, you’re encountering the problem discussed here, stay hooked for updates.

Update 1 (December 20)

01:40 pm (IST): Fresh reports indicate that the Maybank app and website are once again down and not working.

Maybank is down, or is it just me? (Source)

Wow maybank has been down for 1 hour plus. This is the longest I think. (Source)

Maybank system down (Source)

Update 2 (January 17)

12:40 pm (IST): It appears that Maybank’s app and website are down again. Many users have taken to Twitter to report the outage and are seeking an official response.

Is @MyMaybank Down? #maybank2u (Source)

Maybank2U system down. ATM pon tergendala. Siapa nak bayar makanan aku ni weh. E-wallet pon tak top up lagi. (Source)

Maybank2U down ke tuuu??? #maybank2u (Source)

Update 3 (January 18)

04:08 pm (IST): Maybank has confirmed on Twitter the outage with the app has been resolved. And users can now carry out the transactions as usual.

#MBBAlert Dear valued customers, Kindly be informed that you may now perform your banking services on all our channels as they are back to normal. Our sincere apologies for the inconvenience caused and thank you for your patience and continuous support. (Source)

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A budding entrepreneur by profession, and a psychologist by education. As a founding member of PiunikaWeb, I am nurturing this firstborn with my sharp-eyed expertise and even journalistic writing when needed.