Owned by The Walt Disney Company, Hulu is a popular streaming service that offers a huge collection of movies and TV series from various networks such as NBC, ABC, FX, and CBS along with some original content.

In the last few years, Hulu has expanded its market and as of 2021, has more than 43.8 million subscribers worldwide, thanks to their cheap and affordable plans.

Hulu-Logo

And like all popular streaming services, users do encounter some technical bugs from time to time.

That being said, Hulu users are now reporting (1,2,3) an issue where the brightness is dimming automatically whenever they complete one episode and move on to the next.

Many say that the brightness level dims and stays that way for the entirety of the next episode. This is really annoying if you are binge-watching a TV series or a show.

The problem seems to be affecting users across several platforms, suggesting that the app is at play. Some say they tried reinstalling Hulu and clearing cache and data, but the issue still persists.

Hulu-brightness-dimming-issue
Source

Anyone dealing with brightness/dimming issues? Recently updated my Samsung TV and now all of a sudden when watching an episode on Hulu the brightness will be fine but when it goes to the next ep it’s very dim and continues staying that way even when going to another episode. Only way I’ve been able to “fix” this is by exiting out of the episode and then dealing with it again and it’s getting frustrating. I know it’s a Hulu problem because I haven’t had issues with Netflix, Disney+, etc… Thank God I have this platform for free or else I’d be super pissed rn.
(Source)

Dark screen after each episode -NOT FIXED
It was previously mentioned here in the forums the dark screen issue was resolved, but it has not been. After every episode in a series, I have to pause playback to fix the dark screen. Come hulu, get this fixed!!!!! I often feel like I’m talking to a wall when reporting issues to hulu because the issues persist for months without being fixed.
(Source)

With some reports dating back to 2020, it looks like this is not the first time users are having this problem. Thankfully, Hulu has commented on the matter and said that they are aware of the brightness dimming issue.

We’re sorry to hear about the trouble! This sounds like behavior that our teams are looking into at the moment. We’ll definitely continue to pass along reports from the Community, but we’d also love to gather some account-specific info from you via Chat if you have a moment: https://hulu.tv/_ContactSupport. To reach our team, select Fix a Problem > Streaming Issues; then tap “Chat with Agent / Call Hulu” at the bottom of the page. Thanks for reporting — We really appreciate your patience!
(Source)

But more than a month has passed since Hulu’s acknowledgment and it looks like they are yet to fix the issue. As it turns out, there are a bunch of workarounds that might help fix the glitch.

Users can either pause the show and play it again, restart the Hulu app or show or press a button on their remote to fix the brightness dimming bug.

We hope Hulu developers find out the root cause of the issue and fix it as soon as possible in the coming days so users can watch their favorite shows without interruption.

When they do, we will let you know so stay tuned. In the meantime, make sure to check out our dedicated Hulu bug tracker to see which bugs are currently affecting users.

Note: We have more such stories in our dedicated Hulu Section so be sure to follow them as well.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Anurag Chawake
1373 Posts

My fascination with technology and computers goes back to the days of Windows XP. Since then, I have been tinkering with OS, mobile phones, and other things. When I am not working on anything, you will find me enjoying video games on some Discord server.

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