Developed by NetherRealm Studios and published by Warner Bros. Interactive Entertainment, Mortal Kombat 11 is the eleventh installment in the celebrated fighting game series.

Last year, the developers released an enhanced version of the game called Mortal Kombat 11: Ultimate that includes the base game in addition to the expansion pack.

Mortal-Kombat-11

Having said that, Mortal Kombat 11 players are now reporting (1,2,3,4) that they are unable to use the cross-gen (krossplay) feature that allows them to team up with people on other platforms. Many say that the issue is preventing them from playing with their friends.

This is really frustrating for those who bought the game to play to enjoy it with others. User reports suggest that the bug is affecting those on Xbox Series X. However, it is interesting to note that Private Versus matches are working just fine.

Some say that whenever they send an invite to their friends, they get a message saying that the game mode isn’t cross-gen or krossplay compatible. You can see in the image below how the error looks like for some,

Mortal-Kombat-11-cross-gen-issue
Click/tap to enlarge image (Source)

Why doesn’t cross gen work on mk11? Im on xbox series x and I can’t play with my friends on base xbox
(Source)

I can’t do cross gen anymore with my friends. I’m on series X and could never do KOTH but Versus was always a go. Now that’s been taken away. Why? And KOTH is always empty now, even though it was just added to game pass. I’m lucky if there’s more than one person. Two weeks ago rooms were always full. And I just played a guy in KOTH who was on Xbox One. What? I can’t do KOTH with my friends but some random dude in an a casual KOTH I can? So confused.
(Source)

Thankfully, WB Games Support shared that the MK 11 team is aware of the issue and that the developers are currently working on a fix.

While they did not share any timeframe on when a patch will come, they said that Mortal Kombat 11 players can play cross-gen matches using the lobby system in the Online Krossplay Rooms.

Thanks for the additional information! The MK11 team is currently working on a fix for this issue. For now, MK11 players can play cross-gen matches through the lobby system in the Online Krossplay Rooms. Please let us know if we can assist with anything else in the future!
(Source)

Nonetheless, we will keep a tab on the situation and let you know when it is fixed so stay tuned.

Note: We have more such stories in our dedicated Gaming Section so be sure to follow them as well.

Featured image source: Steam

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Anurag Chawake
1373 Posts

My fascination with technology and computers goes back to the days of Windows XP. Since then, I have been tinkering with OS, mobile phones, and other things. When I am not working on anything, you will find me enjoying video games on some Discord server.

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