Fortnite is one of the battle royale games with the largest number of players in the industry. In addition, it tends to receive new content on a constant basis.

Now, for the Christmas season, the Fortnite team has prepared a gift for its players. This is a skin called Blizabelle Outfit, a winter version of Isabelle.


But, according to multiple reports, there are many Fortnite players who are having trouble claiming the Blizabelle outfit due to a ‘This transaction has been declined due to suspicious activity’ error.

Many Fortnite players can’t claim the Blizabelle outfit

Fortnite players report facing issues while trying to obtain the skin. Many of them are unable to do so. All they get is the aforementioned error message (1, 2, 3, 4, 5, 6).

Help me please

I was trying to buy the blizabelle skin and couldnt buy it so i spammed the buy button but then later when i tried to buy it it said :This transaction has been declined due to suspicious activity. Idk why what should i do? 5+5=10

Apparently this is not happening to all players. Some have been able to obtain Isabelle’s new winter skin, while others still cannot.

Blizabelle is bugged?

I’m trying to redeem the skin on my S21, but when I go to click purchase it says ”This transaction has been declined due to suspicious activity” – been like this for 3 hours now. Why it this happening to me? My friend managed to get it on his S20 FE just now so I don’t see why I shouldn’t be able to get mine.

A couple of potential workarounds

It should be noted that, in some cases, players who suffered from the problem were able to obtain the skin through insistence.

That is, although at first all they got was the error message, they kept trying to claim it until, finally, the system gave them their reward.


If that doesn’t work for you, some players report that after playing a round of team rumble, they were able to claim the skin.


Fortnite team is already aware

Currently, the Fortnite team is already aware of the issues that many players are facing while trying to claim the Blizabelle outfit.

We’re aware players are having difficulty redeeming the free Blizabelle outfit and will provide an update when this is resolved.

But, at the moment, there is no estimated date for the solution of the problem. They only warn that they will offer updates when the fix is ready.

Finally, when new related developments emerge, we will update this article. So, stay tuned. You can also check the bugs/issues tracker dedicated to Fortnite.

Featured Image: Epic Games

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Jean Leon
1613 Posts

A tech enthusiast since ever. I like to always be up to date on the latest news in the industry and write about it. Twitter: @jean_ERdC

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