DISH network looking into authentication or login issues ('System is currently unavailable') affecting multiple users

There are many pay-TV providers available on the market. One of the most important is DISH Network, the first largest provider in the United States.

The company has more than 8 million clients. Therefore, a failure in their platform can be massive.

Having said the above, many DISH network customers are reporting authentication or login issues that do not allow them to fully enjoy the service for which they have paid (1, 2, 3).

DISH network users facing authentication or login issues

According to multiple reports, many users of DISH network services are facing issues during the authentication or login process to the company’s platform.

When users affected by the problem try to access the DISH network system, all they get is a ‘System is currently unavailable’ error message.

@dish
why is your network always down? Trying to watch MNF on ESPN but in classic fashion all I’m getting is “system is currently unavailable”. Same on your website Cara sin expresión. I should be expecting a day credit on the bill then, yeah?
Source

Notably, this issue has been affecting DISH network users for much longer than expected. For example, there are users who report not being able to access the DISH network services for 10 days.

@dish_answers
who is your auth provider? This is the third time in roughly 10 days where I can’t access services due to auth issues. Need to get this worked out and more reliable else I’ll have to look for another service provider. And yes, I’ll try logging in again later.
Source

Meanwhile, in other more serious cases, reports indicate that there are users who have suffered from the aforementioned problem for weeks. Therefore, the situation is even more frustrating for them.

dish-network-authentication-or-login-issues-1
Source

DISH network team is already aware

DISH network support team responded to some of the reports confirming that the company is already aware of the problem that many of its users are suffering.

Hello, we understand your frustration. Our engineers are aware of these reports and working to get the login issues resolves as soon as possible.
Source

Although it is confirmed that the DISH network engineers are already working to try to resolve the login issues, there is no mention of how long this may take to complete.

Finally, for the moment, users of the service can only wait for new related developments to emerge. When that happens, we will update this article, so stay tuned.

Featured Image: DISH on Twitter

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Jean Leon

A tech enthusiast since ever. I like to always be up to date on the latest news in the industry and write about it.