[Update: Nov. 22] Android Auto bugs, issues & problems tracker: Here's the current status

New updates are being added at the bottom of this story…….

Original story (published on March 10, 2021) follows:

Android Auto has over the recent past experienced rapid growth to become a staple platform for keeping drivers connected to their cars.

Today, you no longer need your phone to call a friend when on the wheel. Android Auto not only lets you communicate with your friend hands-free, but also play music and even navigate through Maps and Waze.

Android-Auto-bugs-and-issues-navigation-Maps

Of course, with every new update to the standalone app, Google strives to add new features, improve existing ones as well as address some annoying bugs, issues and problems faced by users.

Not long ago, for instance, Android Auto was updated with split-screen support for cars with wide screens and fixed disconnection issues with the March security patch for Pixel phones.

But since Google doesn’t make Android Auto-powered cars and only writes the software, at times new feature additions and even bugs/issues that arise require the intervention of the actual car makers.

Ford-Sync-3
Ford Sync 3

Keeping track of if and when the various players involved will be addressing a certain bug, issue or problem can be a daunting task. It gets even harder with making follow-ups to issues raised by users.

In this article, though, we’ve simplified it by putting everything you need to know about the current status of Android Auto bugs, issues and problems that have been raised in one place.

As expected, we will regularly update this article with new info whenever there are fresh developments, so be sure to bookmark it so that you don’t miss out.

Update (March 17)

11:03 am IST: Google says the issue where audio of media playing on Android Auto comes out through phone speakers instead of car speakers was addressed in the 6.1 update.

Android-Auto-issue-fixed-in-6.1-update
(Source)

11:20 am IST: Google is also rolling out a new Android Auto update to version 6.2 and with it comes the following changes:

• Improved Do Not Disturb functionality.
• Dark mode on car UI is now independent from the phone.
• Bug fixes and other Improvements.

If the OTA hasn’t hit your unit, probably going for the APK version here would do. Who knows, maybe some of the most annoying issues have been dealt with, so let us know about it too.

Update (March 19)

03:40 pm IST: According to a report by Auto Evolution, Audible has addressed the annoying issue that reset audiobooks back to first page in Android Auto with a back-end update to the app.

Update (April 05)

04:08 pm IST: 1. Some devices running Android 11 like the Oppo Find X and the OnePlus Nord are having trouble connecting to Android Auto. Thankfully, the issue has already been escalated.

2. “Liked songs” on Spotify are failing to play on Android Auto for some users because the loading screen doesn’t end. Thankfully, the issue has already been addressed with the Spotify app version 8.6.14.

3. Some users report that Android Auto blasts the last played song at full volume randomly even after disconnecting. The issue has fortunately been fixed with Android Auto v6.2. Hence you would want to update your app.

4. The Android Auto temperature/weather has stopped working with the latest Android update on Samsung S9+ for several users. The issue has been escalated to the relevant team already though and a fix should roll out soon.

5. Some users report that Google Assistant on Android Auto does not read text messages but asks if the user wants to reply. The issue has already been addressed and you would want to hop onto the latest Android Auto version.

6. Android Auto weather location is stuck on some users’ hometown on Google Pixel devices. The issue has been forwarded to the concerned team for investigation.

7. Users from multiple different devices have reported that Android Auto doesn’t play Youtube Music even though it’s selected as the default music app. Thankfully, the Google Assistant team has already addressed the issue.

Update (April 20)

04:34 pm IST: The latest Android Auto update has been claimed by a Product Expert to fix some of the connectivity issues on Android 11. More details here.

Update (May 17)

04:49 pm IST: Android Auto users are facing renewed connectivity issues following a recent update. The app fails to launch or seems to force disconnect Wi-Fi. The likely culprit seems to be Android Auto 6.4 but without an official confirmation, one can’t really be too sure.

04:56 pm IST: Several users have reported that following a call, the music starts playing from the phone itself instead of Android Auto. Thankfully, the issue has been escalated.

05:10 pm IST: A few users have reported that Android Auto keeps moving from File Transfer USB connection to “no transfer” on the Google Pixels. The issue has been fixed now so just update your Android Auto app.

05:12 pm IST: Several users report that outgoing audio doesn’t work on calls initiated using Google Assistant due to an erroneous message that reads “To use car mic, end other calls”. The issue has been possibly fixed.

Update (May 20)

02:11 pm IST: In case you’re wondering about the latest status about all of the bugs and issues plaguing Android Auto currently, you would want to check out this forum post.

Update (June 09)

05:54 pm IST: 1. Several Samsung Galaxy S21 users have reported that their Android Auto crashes when the phone is unlocked. The issue has been escalated.

2. Following an official acknowledgment back in February for the “Spotify doesn’t seem to be working right now” issue, a Community Specialist now has the following to say:

Thanks for reporting this issue. It would be great if you could send us a bug report from your phone to diagnose the root cause of the issue. We’ll send an email with the instructions on how to capture a bug report. Please reply directly to the email with your information.
Source

3. Some users report that the music output switches to phone after call is disconnected on Android Auto and here’s the latest response so far.

4. Some users were having trouble with voice commands with navigation which shouldn’t be the case anymore as a fix has now been rolled out with the Android Auto 6.4 update.

5. As per recent complaints, the outgoing audio not working issue on calls initiated using Google Assistant seems to persist despite a fix being rolled out a while back.

6. Android Auto does not connect to 2020 Honda CRV after an update to Android 11 on the Pixel 2XL? A user now says that it has been fixed.

Update (June 15)

06:15 pm IST: Samsung and Android Auto are a pretty unreliable combo and have seen a range of issues in the recent past. Thankfully, Samsung is set to fix Android Auto problems on its phones with the upcoming July 2021 security update.

Update (June 22)

02:02 pm IST: A bunch of issues are being reported by users of Android Auto and in this update, we shall be outlining some of them. These reported issues include:

Choppy music when switching apps when Android Auto is connected via Wi-Fi, Failure to connect at all following update to Android 11 for Pixel 2 XL and newer Samsung devices, Google Maps stuck at “loading route”, Android Auto crashing when the Galaxy S21 Ultra locks screen and text messages alerts not working.

Update (June 23)

06:33 pm IST: There is a fix available for those facing issues like unresponsive Google Maps, music stutterring, and overall system slow with Android Auto. It seems changing the Bluetooth AVRCP version to 1.4 from 1.6 in the Developer options might fix the said issues with Android Auto.

I’ve been having issues with wireless android auto (music stuttering, Google maps being unresponsive or the whole system being slow.) in my 2021 5 Series using Samsung S21 ultra

I manage to find a fix and I hope it will help everyone else that has the same issue.

In your phone settings, go to developer options and change the Bluetooth AVRCP version from 1.6 to 1.4.

After changing this setting I stopped having issues and everything is working well.

Good luck.
Source

Update (July 09)

IST 11:23 am: Some Android Auto users now report that their Google Maps remains stuck at the loading route screen. Others complain of an issue where Assistant fails to give location-based results. More on that here.

Update (July 21)

IST 07:00 pm: The Android Auto Google Maps zoom not working with control knob issue is still at large, Google is also still working to fix this problem. Head here for more details.

Update (July 22)

IST 10:40 am: Those with the Sync 3.1 and 3.2 hardware are adviced to get in touch with Ford customer support if they are facing an issue where there is no sound for incoming calls in Android Auto.

Hi everyone,

Thanks for all the reports on this issue. The Ford team had prepared a fix for vehicles with Sync 3.1 and 3.2 hardware. Please reach out to the Ford customer support team to learn more about the timeline or other details. Thanks!
Source

Also, those using Nissan vehichles are to visit dealership for software updates as the issue where Spotify songs cut out on Android Auto has been fixed by the relevant Nissan team.

Hi everyone,

Thanks for the feedback. The Nissan team has addressed a fix for this issue. The team mentioned that the head unit system will confirm updates to their server and download new software automatically.
We suggest you visit the dealership and check for software updates. Thanks!
Source

Update (July 24)

IST 05:19 pm: In case you’re facing issues using Spotify via AnyAutoAudio to play music in your Android Auto-supported vehicle, then you can follow this user-suggested workaroud:

Enable developer mode in android auto and check the box to allow unsigned apps. (Source)

Launch the Android Auto app.
Tap the top left menu and select About. Tap About Android Auto 10 times to unlock Developer Mode. Select top right menu and check if there’s Developer settings. Select Developer settings and scroll down to Unknown sources try this as it worked for me, ensure you close/force close all apps and re open it. (Source)

Update (July 27)

IST 05:45 pm: A Google community specialist has revealed that Samsung will finally start fixing the issues with Android Auto on its S21 Ultra models starting September as part of the Maintenance release instead of the monthly security updates.

Samsung has only released a security update in July which does not contain the fix for this issue. Samsung will roll out fix for this issue starting September as part of Maintenance release(MR) and not in monthly security updates. (Source)

Update (July 30)

IST 12:45 pm: It is coming to light that a section Android Auto users are still facing the issue where steering wheel controls don’t work. The bug was reportedly fixed but users are still reportedly facing it.

Update (July 31)

IST 04:59 pm: A fresh report highlights the possibility that Google may have fixed a major bug with Android Auto that caused the audio to cut out when switching apps while using the service in wireless mode.

Update (August 05)

IST 04:25 pm: A fresh report highlights that the missing weather icon has still not been fixed even after the latest update or server-side patches. Google is, however, still working on it.

Update (August 07)

IST 06:34 pm: The Android Auto known issues page was recently updated and it’s now confirmed that the team is working on a fix for the issue where Google Assistant would say show the error ‘Something went wrong, please try again’ when triggered, apart from a number of other issues.

Update (August 11)

IST 04:54 pm: Many Android Auto users have noticed that phone calls have stopped appearing on their phones when connected to Android Auto. Responding to one such complaint on the community forums, a specialist claimed the following:

Thanks for reaching out to us. We would like to inform you that when connected to Android Auto, for any incoming/outgoing calls, the caller details will be visible on the head unit only and not on the phone as this is an intended behavior. (Source)

Update (August 16)

IST 04:07 pm: One individual suggested stopping using Google Maps to fix the problem where Android Auto keeps crashing. This might not be feasible for some, however, if you don’t mind trying out other services, you might want to give it a shot.

You will have to stop the Google Maps app completely. It is the one that causes Android Auto to crash. Stop the Maps app. Click on Disable the application. I did not delete it and I’m sure it can be deleted but that was enough. Once I plugged the device into the car everything worked as smooth as a baby’s ass. (Source)

Update (August 20)

IST 02:20 pm: Users were facing an issue where Android Auto was not reading out messages but the same has now been fixed by the Google Assistant team. Head here for more details regarding the same.

Update (August 23)

IST 07:30 pm: Android Auto users have reported issues with Google Maps giving wrong roundabout directions to drivers. Another bug is causing Google Maps to automatically switch vehicle layout to left-hand drive.

Google has escalated both issues but there is no ETA in sight. You can read more about it here.

Update (August 27)

IST 12:30 pm: Users of Samsung devices are reportedly still facing the issue where Android Auto temperature or weather stops working even on the latest version of Android Auto.

This, despite assurance by a Community Specialist that the Android Auto team implemented fixes in the app.

Update (September 03)

IST 04:15 pm: According to recent reports from Google Support community, the Assistant team has fixed the issue where Google Assistant was not fetching location-based results with the latest Google app update.

IST 04:30 pm: It looks like Google has finally fixed the much dreaded Google Assistant ‘Something went wrong’ error affecting numerous Android Auto users. You can read more about it here.

Update (September 04)

IST 10:15 am: It looks like Google has fixed the ‘Android Auto weather location is stuck on hometown’ issue and the ‘Missing weather icon’ bug. More on that here.

Update (September 16)

IST 06:40 pm: Google has escalated an issue that was preventing users from connecting the app on their phones via USB cable on Android 11.

Update (September 18)

IST 04:15 pm: A community specialist has confirmed that a fix for the screen freezing or going black after the phone unlocked is now out with the OS update C.68 and later versions.

Thanks for all the feedback. The team has implemented a fix for the issue in OS update C.68 and later versions. If you’re still experiencing the issue, please check with the manufacturer’s instructions to update your OS to the latest version. If that does not fix the issue, please let us know along with the details of the OS version you are using. (Source)

Update (September 21)

IST 05:44 pm: It seems that updating to the latest version of Sync for Ford will fix the incoming phone call issue. More details here.

Update (September 24)

IST 12:54 pm: Google now says that it has optimized Google Maps on Android Auto for Right-Hand Drive vehicles.

android auto maps optimised for right hand drive cars
Source

IST 08:20 pm: Google has acknowledged an issue where Android Auto users are constantly getting a notification saying ‘Google Maps location needs attention.’

The developers said they have escalated the issue for further investigation.

Update (September 30)

6:00 pm (IST): An Android Auto bug has been acknowledged by Google where the navigation notification bar is blocking the next exit/turn text directions and visual path.

The community specialist on the Android Auto forum has stated that this issue has been forwarded to the rest of the team for further investigation.

Update (October 02)

06:30 pm (IST): A Spotify Community Moderator has recently said that the issue where users were getting the ‘Spotify doesn’t seem to be working right now’ error has been fixed. Also, some user reports suggest that the problem might have indeed been fixed.

Update (October 23)

06:30 pm (IST): Google has finally addressed the issue where Android Auto and Google Maps did not display the blue route. Updating to the latest version should fix it.

Hi everyone, Thanks for all your feedback reports. The Geo team has addressed this issue. We recommend updating the Google Maps app and Android Auto app to the latest version and let us know if the issue still persists. Thanks! The Android Auto Team
(Source)

Update (October 27)

10:00 am (IST): Many users are complaining about an issue with Google Assistant where ‘Ok Google’ is not working on their Android Auto compatible vehicle.

As per reports, the Ok Google or Hey Google command on Android Auto no longer activates the assistant.

Meanwhile, this issue has been acknowledged by a Community Specialist on the Android Auto community forum and has been escalated to the team for further investigation.

Here are some reports for reference:

ok-google-not-working-AA
(Source)

I have a Pixel 5XL and when it’s connected to my Android Auto compatible vehicle the “Ok Google/Hey Google” voice commands no longer activate the assistant. I have to click the microphone button for it to activate. When not connected to the truck, the voice commands activate the assistant normally. Please help (Source)

I have the same problem. OnePlus 8 5G connected to a 2020 Rogue. Assistant will work 1 time then quits responding. Assistant works fine by itself when disconnected from AA (Source)

Update (October 28)

05:35 pm (IST): A community specialist asked users to send in bug reports to diagnose the root cause of the bug which prevented users from being able to connect to their phone via a USB cable. However, there’s still no ETA for a fix.

Update (November 05)

12:13 pm (IST): Users of the Google Pixel 6 series of devices now note that Android Auto does not appear on the app launcher. However, the function is still present in the settings.

Update (November 11)

04:32 pm (IST): A member from the Android Auto Team claims that they weren’t able to reproduce the issue where the Ok Google command does not work and are asking users to send in bug reports to assist in the investigation.

Unfortunately, we were not able to reproduce the issue. It would be great if you could send us a bug report from your phone. Bug reports will help our engineers understand what’s going on and to diagnose the root cause of the issue. (Source)

Update (November 16)

11:15 am (IST): For the past few months, Android Auto voice commands have not been properly working with Telegram. This is set to be addressed in Android Auto 7.1.

Update (November 18)

06:19 pm (IST): Those who are facing issues with Android Auto on Android 12 have been asked to share the bug reports to help in the investigation of the bug. Head here for more details.

Update (November 22)

04:07 pm (IST): A fresh report has highlighted several reports that indicate users who updated to Android 12 are no longer receiving notifications on their head units when their mobile devices are plugged in.

Fortunately, a community specialist confirmed that the team is aware of the bug and are currently investigating the problem.

NOTE: The tables below will be updated regularly to reflect the latest news.

Description Model(s) affected Status
Car display freezes/goes black soon after phone locks Multiple models Fixed
Android Auto causes Google Pixels to restart Multiple models Fixed
Android Auto not working on Samsung Galaxy S21 Multiple models Fixed
Waze speedometer stopped showing on the car display Multiple models Escalated
No sound in incoming phone calls Ford Sync 3 Potentially fixed
Description Model(s) affected Status
Volume drops when using voice commands to call Acura models Under investigation
Android Auto asks “Do you want to reply” but does not read messages Multiple models Fix in works
Assistant says “You don’t have a default app for playing music” when using YT Music Multiple models Under investigation
Voice command to navigate to destination does not work anymore Multiple models Fixed
Steering wheel control stopped working Multiple models Issue resurfaces
Description Model(s) affected Status
Android Auto disconnects when phone battery is sufficiently charged Multiple models Fix in works
Google Maps does not display the blue navigation route Multiple models Fixed
Android Auto shows wrong Home address Multiple models Under investigation
Audible resetting audiobooks to first page Multiple models Fixed
OnePlus Nord/Oppo Find X (Android 11 devices) can’t connect to Android Auto Multiple models Escalated
Description Model(s) affected Status
“Liked songs” on Spotify fail to play Multiple models Fixed
Android Auto blasts the last played song at full volume randomly Multiple models Fixed
Android Auto temperature/weather not working with latest Android update Samsung Galaxy devices Persists
Google Assistant does not read text messages but asks if the user wants to reply Multiple models Fixed
Android Auto weather location is stuck on hometown Google Pixels Fixed
Description Model(s) affected Status
Android Auto doesn’t play Youtube Music even though it’s selected as the default music app Multiple devices Fixed
Android Auto renewed connectivity issues following update Multiple devices Unacknowledged
Music starts playing from the phone after call Multiple devices Escalated
Android Auto keeps moving from File Transfer USB connection to no transfer Google Pixels Fixed
Outgoing audio doesn’t work on calls initiated using Google Assistant Multiple devices Issue persists
Description Model(s) affected Status
Android Auto crashes when phone is unlocked Samsung S21 Ultra Fix expected in September
“Spotify doesn’t seem to be working right now” Multiple devices Fixed
Music output switches to phone after call is disconnected Multiple devices Responded
Android Auto crashes when connected device is unlocked Galaxy S21 Ultra Fix expected in September
Text message alert not working Galaxy S20 FE Reported
Description Model(s) affected Status
Choppy music switching apps when AA connected over WiFi Samsung S20 FE Reported
Not connecting after Android 11 update Multiple devices Reported
Maps stuck at “Loading route” Pixel 5 and more Acknowledged
Assistant doesn’t give location-based results All Fixed
Phone no longer connected to Android Auto Some Oppo users Reported
Description Model(s) affected Status
Facebook Messenger notifications not working All Reported
Amazon Music playing wrong song All Reported
Audio laggy or choppy while using wireless mode All Potentially fixed
Missing weather icon All Fixed
Google Assistant ‘Something went wrong, please try again’ issue All Fixed
Description Model(s) affected Status
Phone calls not showing on phone when connected to Android Auto All Intended behavior
Android Auto not reading out messages All Fixed
Android Auto layout switching to left-hand drive All Escalated
Android Auto Google Maps wrong roundabout directions All Escalated
Android Auto not connecting to phone via USB cable All Investigating
Description Model(s) affected Status
Android Auto ‘Google Maps location needs attention’ bug All Escalated
Navigation notification bar blocking next exit/turn text directions Samsung S21 Ultra Escalated
Ok Google/Hey Google not working All Bug reports needed
AA not showing on Pixel 6 launcher Pixel 6 and Pixel6 Pro Expected behavior
Android Auto voice commands not properly work with Telegram All Android Fixed in Android Auto 7.1
Description Model(s) affected Status
Android Auto not working on Android 12 Android 12 devices Bug reports required
Not receiving notifications on head units when mobile is plugged in Android 12 devices Acknowledged

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Hillary Keverenge

A techy. Besides phones, I also enjoy the farm, music, football, and, of course, food.