Some iPhone, iPad & Mac owners unable to AirPlay videos to smart TVs (screen mirroring or streaming not working)

AirPlay is a feature that allows streaming multimedia content between various brand devices. However, in the last few weeks it has been presenting some issues.

According to reports, some users are unable to screen mirroring or streaming video through AirPlay to a Smart TV from an iPhone, iPad, or Mac (1, 2, 3, 4, 5).

Some iPhone and iPad are unable to AirPlay videos to smart TVs

iPhone and iPad users report that they are unable to AirPlay videos from their devices to a Smart TV. It should be noted that the problem would only affect the videos, not the images (1, 2, 3).

Can’t stream videos via Airplay on my Hisense Roku Smart TV (R-7 model). IOS on my phone is updated to 15.0.1 Pictures Stream fine. I’ve restarted my TV and phone and reconnected the phone to the TV. Wireless provider is same on both devices.

Has anyone else had this issue? What can I do to resolve? It worked fine before getting my new phone but I had not tried it after updating the IOS to 15. Any suggestions?

The previous report indicates that the problem would have started after updating to iOS 15. Also, neither a TV and phone restart nor a reconnection helped solve the issue.


Some Macs have the same problem too

It’s not just Apple phones and tablets that are having trouble while trying to AirPlay video to Smart TVs. There are reports from users of Mac devices that describe the same situation.

Unable to see video on Samsung Q6DAA TV.

I just got a new smart tv (Samsung Q6DAA). Attempted to use AirPlay to put a video from my MacBook Pro on the bigger screen. Paired up OK, on the same network – but the video won’t play and all I see on the TV screen is the settings dialogue. Help?

A workaround that reportedly helps

Among the reports, there is a workaround that would come directly from Apple. This consists of doing a reset of the settings of all the devices involved in AirPlay (including the router and the TV):

I contacted Apple support (spoke with Bruce who was super helpful and patient) and ended up having to Reset All Settings. I also unplugged my router and my smart tv to reset them (doing these alone didn’t fix the issue). After Resetting All Settings I was able stream my personal videos to my smart tv after connecting back to my wifi, entering my iTunes password etc. My issue has been resolved.

To reset your phone, go to Settings, General, scroll to bottom, choose Reset and then choose Reset All Settings.

If you want to know what ‘Reset All Settings’ does to your Apple device, take a look at the following screenshot:


Some Apple TV app users can’t AirPlay, but the problem would be compatibility

Some users report not being able to AirPlay from the Apple TV app to a Smart TV. It should be noted that not all Smart TVs are compatible with the Apple TV app:


In the coming days, if there is any new development in this regard, we will update this article. You can also check the bug/issues tracker dedicated to both iOS/iPadOS 15 and macOS 12 Monterey.

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Jean Leon

A tech enthusiast since ever. I like to always be up to date on the latest news in the industry and write about it. Twitter: @jean_ERdC