[Update: Nov. 13] GTA Online down or unable to load saved data from Rockstar servers on PS4/PS5? You're not alone

New updates are being added at the bottom of this story…….

Original story (published on July 24, 2021) follows:

GTA Online is one of the best online multiplayer action-adventure games of all time. Developed by Rockstar, it is the online component of the best-selling game GTA 5.

The game is currently available on every major console and platform. It seems like GTA Online is here to stay a few more years due to its popularity and active player base.

Set within the fictional state of San Andreas, the game allows up to 30 players to roam freely. Users can complete missions together or opt for competing or cooperative missions.


Over the years, GTA Online has been played and loved by millions worldwide. Despite getting a lot of content, the game is sometimes riddled with some glitches and bugs now and then.

Having said that, many PS4 and PS5 users have flooded the internet with reports complaining that the GTA Online servers are down for them. Several users say they are unable to login into the game.

The issue prevents users from loading the game by greeting them with an error stating, “Rockstar services are not available or “Your save data could not be loaded from the Rockstar cloud servers at this time.”


@RockstarSupport A friend of mind is having issues logging in to GTA Online. He is getting an error that is saying Rockstar services are not available. Or his saved game is not available from the cloud. Help would be appreciated. Thanks.

@RockstarSupport I can’t get on GTA online on the ps4, everytime I try it says it can’t get the saved data from Rockstar cloud servers.

Judging by the number of reports, we can safely say that something is indeed broken on Rockstar’s end. However, according to the Rockstar Games server status check, everything is fine.

It looks like the company is still unaware of the issue preventing gamers from logging in to GTA Online on PS4 and PS5.

Click/tap to enlarge image

We hope Rockstar soon acknowledges the issue and works on a fix. In the meantime, you can check the server status by clicking this link.

PS4 and PS5 users, is GTA Online down for you right now? Let us know in the comments below!

Update 1 (September 23)

03:22 pm (IST): Fresh reports on Twitter and Reddit (1, 2, 3, 4) suggest that many GTA Online users have been left stranded as they are unable to play the game.

The official Rockstar Games Service Status page does indicate that GTA Online is down on PC, PS4, and Xbox One.

Update 2 (November 12)

10:02 am (IST): A number of GTA players and other Rockstar Games users (1,2,3,4) now report that the Rockstar game launcher is not working.

This has since been attributed to maintenance and we shall continue to keep an eye on this for new development. Stay tuned.

Update 2 (November 13)

12:38 pm (IST): Rockstar Support has confirmed that the issue with the Rockstar game launcher has been fixed and it is now available.

However, the Grand Theft Auto: The Trilogy – The Definitive Edition will be unavailable for some time as devs are still working on removing some data files.

Note: We have more such stories in our dedicated Gaming Section so be sure to follow them as well.

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Anurag Chawake

My fascination with technology and computers goes back to the days of Windows XP. Since then, I have been tinkering with OS, mobile phones, and other things. When I am not working on anything, you will find me enjoying video games on some Discord server.