[Update: Nov. 12] Why TikTok is not working today 2021?
New updates are being added at the bottom of this story…….
Original story (published on July 10, 2021) follows:
TikTok is among the most popular video-sharing platform owned by ByteDance. While the said service has seen its fair share of ups and downs, many people continue to use it across the globe.
A huge user base like that of TikTok’s requires some maintenance, however, bugs and issues are still inevitable.
These bugs and issues can be widespread or user-specific, maybe caused by an outage or maintenance downtime, but the fact remains, they spoil the user experience.
Many issues like TikTok not loading or opening, network error, freezing or crashing, and video not working can be fixed by generic troubleshooting.
This involves clearing the TikTok app cache and data, restarting the device, and reinstalling the app.
However, there are times when such simple workarounds don’t resolve the issues. In such cases, users might want to check and provide the required permissions like background data usage and more to TikTok.
It is natural for TikTok users to run into the aforementioned issues as they are usually caused by over-accumulation of cache, faulty update, or device-specific problems.
Updating the TikTok app also helps to resolve many issues as app updates usually bring along bug fixes.
Some of the less common workarounds involve tweaking a third-party application which, in most cases, is Android System WebView.
If none of the aforementioned workarounds fix TikTok, it is advisable to update Android System WebView or uninstall its updates.
All in all, users might keep running into issues with TikTok and while there will always be many generic solutions, there can also be some uncommon ones at times.
That said, we will keep an eye out for problems that might prevent TikTok from working properly or all together and update this story as and when we get new information.
Update 1 (September 17)
12:05 pm (IST): TikTok support confirmed that they are aware that some users were facing issues with the app several hours ago.
However, the team has apparently been working on a fix and the issues should no longer be affecting users.
We’re aware that some people experienced app issues earlier today. We’ve been working on a fix, and your experience should be returning to normal soon (Source)
Update 2 (October 18)
10:18 am (IST): Fresh reports on Twitter as well as Downdetector indicate that TikTok is currently down or not working for many users.
So we all tried uploading videos at the same time huh #tiktokdown (Source)
Everybody running to Twitter to see if TikTok is down #tiktokdown #tiktok (Source)
Is it just me or is tiktok down? (Source)
Update 3 (October 21)
12:59 pm (IST): Fresh reports on Twitter and Downdetector indicate that many TikTok users are facing issues with the app. Reports suggest that TikTok is down and not working for people around the world.
tiktok is totally down right. like that’s not just me (Source)
wtf am i supposed to go on now that tiktok is down. youtube shorts? igtv? hell no (Source)
After refreshing, reopening, restarting Tiktok 918 times i can confirm, its down. (Source)
Update 4 (November 02)
01:00 pm (IST): Reports on Downdetector indicate that a section of TikTok users are facing issues with the application. However, the outage does not seem to be widespread.
Update 5 (November 03)
10:47 am (IST): Some TikTok users are still facing issues with the application. Most reports indicate that users are getting the Network error message which indicates that something might be wrong with the servers.
I had the network issue so i deleted tiktok (meaning i lost all my drafts) to fix it and now it says time out error, has any of yours fixed? (Source)
@TikTokSupport I am getting a “Network Error” whenever I open the TikTok app. I cannot even report a bug through the app. How can I contact support center for this? (Source)
Update 6 (November 12)
07:47 pm (IST): TikTok is down and not working as of writing this. Following are some of the reports:
tiktok is down so i’m watching reels and holy shit it’s like being on straight tiktok all over again this is MISERABLE
Me running to twitter since tiktok is down #TikTok #tiktokdown
Downdetector also confirms the outage.
08:26 pm (IST): TikTok seems to be back up and running for some users, however, others continue to get connection errors.
Okay TikTok is working again see ya later losers (Source)
It’s working again, almost had to socialize with people IRL 😩 (Source)
There’s still no official word on the outage.
NOTE: There are more such stories in our dedicated TikTok section so be sure to go through it.
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