New updates are being added at the bottom of this story…….

Original story (published on November 04, 2021) follows:

Windows 11 is the latest version of Microsoft’s OS. Its first stable version was released in October.

However, many users who upgraded to Windows 11 are reporting that some features are not working properly. One of these features that require a fix is the Snipping Tool.

The Snipping Tool allows the user to take a screenshot and make annotations on it immediately.

But, after upgrading to Windows 11, many users were allegedly affected by a problem that does not allow them to use the tool.

Issue with Snipping Tool on Windows 11: can’t take screenshots

As in many tools that are integrated into Windows, the Snipping Tool can be opened in two ways: from an icon, or by pressing a specific combination of keys.

However, users affected by the problem report that the application does not work with either method. They point out that, from the key combination, the tool doesn’t open, and from the icon, the app crashes.

Win+Shift+S does not open the snipping tool in Windows 11. I can manually launch the app, but if I click “+New” a window pops up stating “This app can’t open. A problem with Windows is preventing Screen Snipping from opening. Refreshing your PC might help fix it.” I just upgraded to Windows 11 yesterday, the computer is up-to-date, all apps are up-to-date. I’ve tried running the troubleshooter, resetting the app, repairing the app, and uninstalling+re-installing the app. Nothing works. Help! I’m a student and need this functionality.

Hey, so I cannot take screenshots after updating to Windows 11. Is anyone else having that problem? I have tried PrtScrn and FN+PrnScrn, the latter being what I usually do, and I have no idea why it is not working.

So, at the moment, many users who upgraded to Windows 11 cannot take screenshots, which becomes a big problem when they have to do it daily for their work or education.

Microsoft is working on a fix

The Microsoft team has confirmed that they are aware of the problem with the Snipping Tool in Windows 11. Furthermore, they have explained that it is due to ‘an issue with a Microsoft digital certificate’:


An official workaround to mitigate the issue

Microsoft also confirms that a fix is in the works, but they do not offer an estimated date for its arrival.


In the meantime, they recommended a workaround to mitigate the problem:

Use the Print Screen key on your keyboard and paste the screenshot into your document. You can also paste it into Paint to select and copy the section you want.

Therefore, it only remains to wait for new developments to emerge in this regard. If there is any in the coming days, we will update this article, so stay tuned.

Update 1 (November 08)

06:25 pm (IST): Microsoft confirmed that the issue was resolved in the out-of-band update KB5008295. So be sure to check for the latest update on your machine.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Jean Leon
1613 Posts

A tech enthusiast since ever. I like to always be up to date on the latest news in the industry and write about it. Twitter: @jean_ERdC

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