Respawn investigating Apex Legends matchmaking duration issue, says EA support

Apex Legends, the successful multiplayer FPS, is reportedly having some problems with its matchmaking system.

Many Apex Legends players are reporting an issue with the excessive duration of the matchmaking process, which is extending to thousands of hours per game (1, 2, 3, 4, 5, 6, 7).

The issue with matchmaking duration on Apex Legends

For those who do not know, ‘matchmaking’ is a process in online games during which the game matches one player/team with another according to certain parameters.

According to reports of the players affected by the problem, while trying to find an Apex Legends game, the system warns them that there will be more than 30 minutes of waiting.

@PlayApex
fix your God damn matchmaking time or lose players I’ve been sitting in a queue for a hour waiting on a duo match
Source

However, the actual waiting time is much longer. The images provided by the players in their reports show waiting times of more than 100,000 hours in some cases.

yow , help me with this
@Respawn

@PlayApex
, i disconnect in Gold IV rank bcause my monitor flickering so bad and i got 80K+ HOURS?
Source

Respawn-Apex-Legends-matchmaking-duration-issue-1
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Respawn Entertainment is aware of the issue

It should be noted that the team behind Apex Legends is already aware of the problem. EA confirmed this in response to some user reports:

Hey there, thank you for reaching out to us! We can understand your concern. The good news is we are aware of this and investigating. We’ll do our best to have a resolution as soon as we can! For now, please keep an eye on
@Respawn
and
@PlayApex
for updates! Take care! -Patrick
Source

For now, this is the most recent official statement that EA has offered on this matter. Respawn Entertainment team (Apex Legends developers) is investigating the issue in order to resolve it as soon as possible.

However, at the moment, an estimated date for the arrival of the fix has not been offered.

Other recent issues with Apex Legends servers

It seems that Apex Legends has had other problems recently on its servers. Some users reported not being able to enter the game, while others suffered from very long download times.

My Apex Legends doesn’t work, it took me over an hour to load the game, I played 2 matches, it froze and now I can’t get onto the game again. Any fixes my end?
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Respawn-Apex-Legends-matchmaking-duration-issue-2
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In the coming days, if there is any new development in this regard, we will update his article with the pertinent information, so stay tuned.

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Jean Leon

A tech enthusiast since ever. I like to always be up to date on the latest news in the industry and write about it.