New updates are being added at the bottom of this story…….

Original story (published on May 03, 2021) follows:

Streaming music has been a charm on Apple devices, thanks to the ecosystem offered by Apple.

Apple Music has even managed to hold a good user base at a time when Spotify has hegemony in the music streaming domain.


The app users have, however, stumbled upon a bug recently which makes things not to work as it’s supposed to be.

As per the emerging reports, Apple Music users are finding it difficult to download or play songs they wish to from the Apple Music library.

The streaming app throws an error message that an internal error has occurred and that the songs can not be downloaded or even played in some cases.

Why won’t Apple Music let me download songs? I miss my Walkman! #Apple

Source (1, 2, 3, 4, 5)

The previously downloaded files face no issues and it is only limited to the new songs lined up for downloading that ends up with an error.

In fact, in some cases, the entire playlist would skip without playing the songs.

The initial reports are from the PC version of the Apple Music app but there are a few reports from iPhone users as well who seem to have been hit by the issue after the recent iOS 14.5 update.

This issue dates back to a couple of months with absolutely no heed from Apple representatives or support.

In order to keep its user base intact, Apple needs to address the issue on priority.

apple music logo

In the meantime, sit back and relax as we track this issue, any update or a workaround will be posted here.

Update 1 (October 23)

10:00 am (IST): Many users are still facing library issues with Apple Music. As per multiple reports, users are not able to add any music to their library in Apple Music or iTunes.

Looking at the multiple reports (1, 2, 3, 4, 5), this seems a widespread issue that is bothering users across multiple platforms including Windows, Android, and iOS.

Here are some reports for reference:


Hi there, I am unable to add any files to the Itunes Library from my computer. However, I can buy songs and download from the Itunes Store. (Source)

I have an apple music app installed in my android device, and it was working fine until suddenly I couldn’t add music to my library any more. It says “added to library”, however when I check my library, it doesn’t show up. (Source)

Note: We have more such stories in our dedicated Apple Section so be sure to follow them as well.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Ashutosh Dubey
266 Posts

Having a fervour for technology, Ashutosh keeps himself surrounded with modern tech. His ideology exhibits a blend of hard work, with fun. Not to mention, his altruistic endeavours related to social work.

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