[Update: Oct. 20] Xbox live not working or down today? Error code 0x87dd0006 sign in issue again erupts

There are new updates that have been added at the bottom of the story…

Original story from May 2019

It’s been almost a complete day since users of Microsoft’s Xbox gaming console have been reporting issues.

Around 12 hours back, reports erupted about the Xbox error code 0x87dd0006 sign in problem, which took a significant time to get resolved. Although Microsoft was quick to provide updates on the matter.

But now, we’re again seeing reports of similar problem on social media. Take a look:


Microsoft has again offered a quick update, saying they are aware of this re-occurrence of the problem, and are working to fix it.

Like always, we’re constantly tracking the matter, and will offer continuous updates as when there’s something newsworthy related to the ongoing outage. Until then, share your Xbox experience with us in the comments section below.

Update 1

Here’s what the Xbox Live service status page says currently:


Update 2

Everything seems to be back to normal now. See here.

Update 3 (May 15)

Looks like the Xbox services have again gone down. We’re seeing a lot of user reports about this new outage. You can check out the reports here.

It’s worth mentioning that Microsoft is already looking into an Xbox related issue. Here’s how team Xbox explained it on Twitter a few hours ago:

We are currently investigating reports of users unable to redeem content on Xbox 360 consoles & web store

At the moment, we’re not sure if this ongoing outage is related to the above mentioned problem in any way. Anyway, we’re keeping an active tab on the situation, and will provide more updates related to this outage as and when we notice something newsworthy. Until then, keep a tab here and share your experience in the comments section below.

Update 4 (May 15)

The official Xbox status page shows everything is working as it should. Let us know if the problem still persists for you.

Update 4 (July 11)

There seems to be a new Xbox outage at the moment. A lot of users on social media platforms (like Twitter) are complaining about not being able to access Xbox Live services, suggesting the Xbox servers may be down at the moment.

The official Xbox status page shows everything is working as it should. Anyway, we are searching for more details currently, and will update the story if we find anything newsworthy.

Update 5 (July 11)

It has now been revealed that the Xbox Live Core Services (Signing in; creating, managing, or recovering an account; search) are down at the moment. Microsoft says they are looking into the matter.

Here’s the official statement, as posted on the Xbox status page:

Our engineers and developers are actively continuing to work to resolve the issue causing some members to have problems signing in to Xbox Live


Update 6 (July 11)

Some users are now reporting the problem is fixed for them, meaning the servers may be coming back up gradually.

Update 2 (August 18, 2021)

09:05 am (IST): Xbox users have stormed Twitter and other social media platforms to seek help as the service is once again down and not working. Downdetector also shows a major spike in the number of reports from users indicating that Xbox Live is down.


Apart from that, Xbox has indeed acknowledged the issues and has updated the official status page indicating that there are issues with the Store and Subscriptions, Games and gaming, as well as Cloud gaming.

01:05 pm (IST): Xbox support confirmed that users should now be able to launch content once again.

Users should now be able to launch content once again. Thank you for being patient. As always, we’re here and listening. (Source)

Update 3 (October 20, 2021)

05:05 pm (IST): Fresh reports on Downdetector indicate that Xbox Live is down. However, there’s no indication of a widespread outage yet on the official Xbox status page.

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Himanshu Arora

My interest in technology and writing started back in 2010. Since then, I have written for many leading publications, including Computerworld, GSMArena, TechSpot, HowtoForge, LinuxJournal, and MakeTechEasier to name a few. Here at PiunikaWeb, my work involves covering on daily basis the biggest tech stories as well as scoops that you won't find anywhere else.