[Update: Aug 30] Apple iPhone 12 series bugs & issues tracker

This article is being continously updated, with new updates being added to the bottom of the story (and in the table)

Original story (from November 28) follows:

Apple unveiled the iPhone 12 series on October 13 during the ‘Hi, Speed’ event that was live-streamed online. This time around the Cupertino tech giant didn’t just release 3 phones like it has in the few couple of years.

Instead, Apple launched 4 different iPhone 12 models — iPhone 12 Mini, iPhone 12, iPhone 12 Pro, and the biggest iPhone yet — the iPhone 12 Pro Max, which sports a 6.7-inch display.

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The Apple iPhone 12 Pro Max

The iPhone 12 and iPhone 12 Pro were the only two models that went on sale initially whereas the iPhone 12 Pro Max and iPhone 12 Mini went on sale for the first time on November 13.

It’s the first time Apple has equipped all models with OLED displays thus eliminating any major differences between all iPhone 12 series devices apart from the cameras.

Being the latest iPhones, they are also some of the most powerful smartphones, and thanks to iOS 14, users get some much needed features and improvements in the software department as well.

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The Apple iPhone 12 Pro

Nonetheless, no matter how good or well-specced a device is, users are bound to run into certain issues mostly due to software errors and glitches.

Of course, at times some problems may unfortunately be the result of hardware problems, however, such issues are often uncommon and usually require the entire device to be replaced.

That said, even though the iPhone 12 series were launched only a month ago, as users have started getting their hands on the new Apple phones, we’re starting to see many bugs and issues being reported.

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iPhone 12 and iPhone 12 mini

Matter of fact, we recently reported on several bugs and issues plaguing the iPhone 12 series such as the heavy battery draining problem, overheating issue, and activation issues to name a few.

And as the days go by, new iPhone 12 series issues or bugs seem to surface online with dozens of users demanding Apple to fix such problems.

Fortunately, Apple does fix most major issues via software updates that it pushes to iPhones regularly. Thus, most existing bugs and issues on the iPhone 12 series should be squashed via upcoming patches.

So in order to help you keep track of the status of existing bugs and newer ones that may eventually pop up, we will be tracking all developments and will update the tracker below with the latest information.

New updates will be added in the section below, iPhone 12 series bugs issues tracker follows after this section

Update 1 (November 30)

02:45 pm (IST): Apparently, iPhone 12 series users are having trouble with the microphone on their devices as it appears to be broken on many video calling applications. Full story here.

Update 2 (December 01)

01:55 pm (IST): Some iPhone 12 series users who have begun sharing videos on Instagram, Snapchat and other platforms have noticed that the videos are overexposed when viewed in these apps.

However, it appears fine when viewing the video in the native Photos app. To know more about this problem, head here.

Update 3 (December 02)

04:50 pm (IST): Many users on Verizon and AT&T as well as a few other carriers are reporting that they are not getting good cellular reception or none at all on the iPhone 12 series. Head here to know more about the problem.

Update 4 (December 04)

06:45 pm (IST): Some iPhone 12 users are claiming that they have been experiencing slow and inconsistent Wi-Fi speeds. As usual, Apple is yet to address the issue publicly. Head here for more details.

Update 5 (December 05)

10:55 am (IST): Apparently, Apple is aware of the wireless charging problem on the iPhone 12 series and is currently working on a fix for the problem. To know more about it, head here.

Update 6 (December 09)

05:50 pm (IST): Some iPhone 12 Pro Max users are also experiencing a few issues while trying to capture images or record videos. These issues included flickering, unstable focusing, and horizontal lines appearing on the screen. Head here to know more.

Update 7 (December 11)

04:40 pm (IST): iPhone 12 series users on Verizon are reportedly getting a “Call failed” error message when trying to make phone calls. Head here for our full coverage on the matter.

Update 8 (December 15)

04:00 pm (IST): The latest iOS 14.3 update fixes the wireless charging issues according to Apple’s changelog for the update. We’re yet to find reports confirming the same. Full story here.

Update 9 (December 17)

09:50 am (IST): Many iPhone 12 series users have noticed that the gap between the screen and frame of the device is wider than usual and it has led to dust particles accumulating in the gap. Check out all the details here and why the gap exists.

Update 10 (December 23)

10:05 am (IST): Some iPhone 12 series users say that certain videos captured on their devices get sent as a blue/turquoise/cyan box on iMessage. It’s unclear whether the iOS 14.3 update has fixed the issue or not. Full story here.

Update 11 (January 20)

05:32 pm (IST): The fact that the display issues on the Apple iPhone 12 have continued throughout iterative updates like iOS 14.2, 14.3, and even 14.4 have now led many to believe that the matter is in fact hardware-related. Read on to know more.

Update 12 (February 08)

01:05 pm (IST): The Apple iPhone 12 series wireless charging capabilities may be remarkable but are a bane for those with heart conditions. The device reportedly causes cardiac defibrillators to stop working completely and interferes with pacemakers. More info here.

Update 13 (February 17)

11:15 am (IST): Reports coming in suggest that the update to iOS 14.5 beta 2 may have addressed the annoying display green tint issue on some iPhone 12 models. See details here.

Some of those previously affected by the display flickering issue can also confirm that the update to iOS 14.5 beta 2 may have fixed it. Check out the details here.

04:49 pm (IST): Many users report that their iPhone 12 series device flashes the Apple logo during startup, but the good news is that Apple is aware & working on a fix. Nonetheless, there is a workaround available for now.

Update 14 (April 10)

05:148 pm (IST): Several users have reported that their iPhone 12 series device has a fluctuating brightness/dim screen issue. Thankfully, we have possible reasons and workarounds here.

Update 15 (April 19)

06:14 pm (IST): Multiple iPhone 12 Pro users have ended up getting their devices’ screens cracked for no reason. The screens (rear/front) cracks, leaving users with no other option but going for a replacecment. More on that here.

06:28 pm (IST): A few Canadian carriers like Rogers and Telus are reportedly also affected by the iPhone 12 “Call failed” error. More details here.

Update 16 (April 27)

03:38 pm (IST): Apple has apparently optimized the dim glow issue at low brightness levels with black backgrounds on the iPhone 12 models with the stable iOS 14.5 update. Head here for all the details.

06:25 pm (IST): Judging by a bunch of recent reports, it now seems that the flashing Apple logo issue on the iPhone 12 series has finally been fixed. Details here.

Update 17 (May 30)

02:25 pm (IST): Several iPhone 12 series users have been reporting excessive battery drain following the iOS 14.6 update but there are some workarounds worth trying.

Update 18 (June 02)

01:39 pm (IST): iPhone 12 series users, even after the iOS 14.5 update, continues to face the screen brightness dimming issue. Upon contacting Apple and running checks, replacing the entire unit comes out the only solution.

Update 19 (August 5)

6:54 pm (IST): New reports indicate that iOS 15 Beta latest beta seems to automatically remove lens flare from photos in certain Conditions. More on that here.

Update 20 (August 30)

9:57 am (IST): Reports now indicate that Apple is bringing a free-of-charge service program for users of the iPhone 12, iPhone 12 Pro who are facing the ‘No Sound Issues’. More on that here.

iPhone 12 series bugs and issues tracker
Affected devices Bug/issue descrption Status
iPhone 12 series Battery drain issue in standby mode Unacknowledged
iPhone 12 series Device overheating issues Workarounds
iPhone 12 Pro Display flickering issue below 90% brightness Fixed
iPhone 12 series Camera lens flare issues Fixed
iPhone 12 Pro/Max Camera focusing, flickering, and horizontal lines issues Unacknowledged
Affected devices Bug/issue descrption Status
iPhone 12/Pro Activation issues on AT&T, Verizon, Sprint and T-Mobile Workarounds
iPhone 12 Pro Speaker audio (crackling/static sound) bug Unacknowledged
iPhone 12 Pro Wireless charging issues Fix released
iPhone 12 series Lock and keyboard sound issues Still not fixed
iPhone 12 series Text message issues Still not fixed
Affected devices Bug/issue descrption Status
iPhone 12 series Mic issues on video calling apps like Facetime Unacknowledged
iPhone 12 series Overexposed videos when sharing on Instagram and other such apps Workarounds
iPhone 12 series Network signal drops (No service) issues Workarounds
iPhone 12 series Slow/inconsistent Wi-Fi speed issue Unacknowledged
iPhone 12 series Call failed error on Verizon Unacknowledged
Affected devices Bug/issue descrption Status
iPhone 12 series Gap between screen and frame Explained
iPhone 12 series Blue/turquoise/cyan box on iMessage when sending videos Workaround
iPhone 12 series Display green tint issues Fixed
iPhone 12 series Cardiac defibrillator and pacemaker interference Explained
iPhone 12 series Apple logo flashes during boot-up Fixed
Affected devices Bug/issue descrption Status
iPhone 12 series Fluctuating brightness and/or dim screen Workarounds
iPhone 12 Pro Screen cracking Unacknowledged
iPhone 12 series Battery drain following iOS 14.6 update Workarounds
iPhone 12 series Screen brightness dimming issue even after iOS 14.5 Replacement
iPhone 12 series No sound Free service program

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Dwayne Cubbins

I've been interested in tech for as long as I can remember. And I used to be a Windows Phone enthusiast. When I am not writing about tech, I'm on the couch playing games with my squad. Oh, I also play the guitar and drums.