Call Recording is unavailable on downloaded version of Google Phone app: Here's how to check the app version you are using
The Google Phone app is available on most Android devices running version 9.0 Pie and above. The Phone app offers features like Caller ID & Spam protection and Call Recording among others.
The Call Recording feature has been available on Google Phone since last year. It first arrived on the Pixel 4 followed by devices from Nokia and some of Xiaomi‘s European devices.
While several Android devices with preinstalled Google Phone have support for Call Recording, the case is a bit different for the downloaded version of the app in question.
It seems that the said feature is unavailable if the Google Phone app is not preinstalled and is downloaded from the Play Store.
The same has been further confirmed pretty recently by a Google Employee on the Google Support community.
Also, Google has made changes to the version ID of the downloaded Google Phone app so users can better understand the difference.
Users can check the same by tapping and holding the Google Phone app icon then selecting the App info option from the shortcuts menu.
If the Phone app is downloaded from the Play Store, the version ID at the bottom of the App info section will have the .downloadable tag after the version number.
It is only natural for the downloaded version of the Phone app to not have Call Recording support as the feature is restricted in many regions.
Even certain Android devices that have Google Phone preinstalled do not support the said feature due to several other parameters like carrier support.
So, if Call Recording is not available in the Google Phone app on your Android device, it might be due to one or all of the reasons given above.
That said, we will report back with more details as and when we get new information to share.
NOTE: There are more such stories in our dedicated Google section so be sure to go through it.
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