[Update: Fixed] Adobe Creative Cloud down or not working? You're not alone

New updates are being added at the bottom of this story…….

Original story (published on July 12, 2021) follows:

Just in case you’re trying to get your head around why Adobe Creative Cloud isn’t working for you, find solace in the fact that you aren’t the only one facing issues lately.

A quick look at micro-blogging site Twitter conveys there are many other affected by the same issue. As per reports, users say the service is down and not working for them, however, no error messages have been shared regarding the same so far.

For a quick glance, here’s how some of the complainants word the problem:

@creativecloud is down, so we can’t access any of our #adobe programs. I’ve called customer support and they say they don’t know anything about the issue… happy monday.

Monday morning is not a good time for #AdobeCreativeCloud to be down. C’mon Adobe. I’ve got work to do!

Me currently trying not to have a breakdown about Adobe Creative Cloud being down with a deadline approaching like a kid beating all the adults at a 5K. #adobe #sendhelp #whyarethosekidssofast

Down detector – a popular service that gives information about live outages – also conveys that Adobe Creative Cloud is indeed going through problems as can be seen in the image below:


This further suggests that a lot of subscribers are affected, while a fix for the same is still awaited. Also, it is unclear what the actual cause of this outage is but it sure is causing a lot of inconvenience.

Basically, users are unable to use any of the Adobe programs because of the said service outage. This is highly inconveniencing them as it is impacting both, work as well as personal ventures.

Adobe Creative Cloud

Any official word on the matter? Negative, as yet. We’re yet to locate a word from the official service channels or their social media handles.

Rest assured, we’re keeping tabs on all related developments, and will update this page with relevant info as and when we come across any. So in case you’re encountering the problem discussed here, stay hooked for updates.

Update 1 (July 12)

Adobe has confirmed that the service is back up and running again.

We’re back up and running! Thanks so much for your patience while we worked to get things resolved. (Source)

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Deveshwar Bhardwaj

I'm a techy who is particularly fond of Android smartphones. A writer who usually finds himself on the other side of the spectrum. An artist who likes to sing and play the guitar. Also a photographer when in the mood.