Fitbit and Strava sync or compatibility issue gets officially acknowledged

Strava is among the most widely used fitness tracking services in America. This is based on GPS tracking and can be synced with any fitness tracker to record workout stats.

The app gives users routine challenges along with the liberty to share these stats on social media.


When it comes to cardio, Fitbit and Strava make the best duo. Fitbit can easily sync with the interface of Strava and present accurate stats.

But recently, Fitbit users are fiddling around the app with no way to sync it with Strava. Here’s what the users are facing.

is there a problem between strava and fitbit at the moment as mine are not working properly together

Fitbit activities won’t sync to strava for 3 days now. Can you please fix this?

Source (1, 2, 3, 4, 5, 6, 7, 8, 9)

This has been happening for the past couple of days and is affecting a ton of users on both iOS and Android apps.

When stumbled upon issues like these, the first troubleshooting step that comes to mind is restarting/re-pair device and app but that doesn’t change a thing.

Something’s not right at the backend of either Fitbit or Strava that is leading to failure of data sync.

After the high volume of reports began surfacing online, both Fitbit and Strava quickly came forward with a statement.

Hi Kaila. We’re aware of this issue and working to identify a resolution as quickly as possible. Thanks for your patience. – Fitbit support

We are currently investigating an issue with Fitbit syncing. You can check the status of this issue here: Please feel free to write into Strava Support directly so we can suggest some troubleshooting suggestions. – Strava support


Both support teams have assured users that things are getting checked at their end. Status can be tracked on Strava’s support page.

Although it remains unclear who has to do with the bug, users can relax that it is atleast being looked into with both brands working on it together.


Hopefully, a quick fix will also be shared in the coming days if not hours. So stay tuned to this page for further developments.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Want to work for PiunikaWeb and enjoy best-in-industry compensation & benefits? You'll be glad to know we're hiring experienced candidates.

Ashutosh Dubey

Having a fervour for technology, Ashutosh keeps himself surrounded with modern tech. His ideology exhibits a blend of hard work, with fun. Not to mention, his altruistic endeavours related to social work.