PayPal account balance not showing or funds missing? It's a known issue, fix in works

PayPal is among the best picks when it comes to local or international transactions and needs no introduction.

The app is available in almost all countries, making it easier to trade without having to use any paper.

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The app mostly works fine, as long as the bank servers are up and running. Thanks to the super active team at the backend.

But a bug has recently breached into the app, making users have second thoughts about the app.

As per the emerging reports, PayPal is not reflecting the transferred amount or balance in the app wallet even after hours of making the transaction.

3 different transactions were completed this morning but the money isn’t in my balance… it’s been 3 hours.

I received orders that show up in my activity but it doesn’t reflect in my account balance on PayPal.

paypal-balance-not-reflecting-reports
Source (1, 2, 3, 4, 5, 6, 7)

Affected lot is reaching out to the support in perplexity. After all, we are talking about money disappearing from the wallet.

In the absence of conclusive evidence, it is hard to predict what all countries are experiencing this issue but one thing’s certain, it is a widespread issue.

The issue has its roots back in the app’s backend part which fails to reflect the received amount and needs the PayPal team’s intervention.

But don’t worry, it is probably a technical glitch that won’t let you see the balance, developers have their eyes on it already.

paypal-balance-not-reflecting-support-response
(Source)

The Twitter support of PayPal assures that the issue of money not being reflected in the accounts is being looked into and a fix will soon see the sunlight.

The support is also asking users to send them a DM with the email address associated with the account and the country. So, you guys already know how to slide in their DMs.

Hey there, thank you for contacting PayPal. We apologize for the trouble caused. I understand you’re concerned about the payment received. Could you please send us a Direct Message with the email address associated with PayPal account. Thanks! (Source)

Hopefully, this will be fixed at the earliest as teams are already aware and working. Any further developments will be posted here so say tuned.

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Ashutosh Dubey

Having a fervour for technology, Ashutosh keeps himself surrounded with modern tech. His ideology exhibits a blend of hard work, with fun. Not to mention, his altruistic endeavours related to social work.