@NianticHelp @NianticLabs the game keeps telling me to update my AR but it's already updated!? My game is updated as well. How am I supposed to finish this task or play the game if this message keeps popping up? I have the OnePlus 9 pro. pic.twitter.com/TkZ1UBiuxE— Raymond Guerrero Jr (@rgguerr1) April 29, 2021
[Updated: May 11] OnePlus 9 Pro reportedly gets Google ARCore support despite no official listing
New updates are being added at the bottom of this story…….
Original story (published on May 3, 2021) follows:
Augmented reality, affectionately termed AR in the tech community, is an ever-growing field that holds so much potential for not just the mobile space but various other fields such as medicine and space exploration.
We’ve seen Google chip away at the whole AR scene for years now from the days of Project Tango and now, ARCore is a staple on many Android devices.
The OnePlus 9 series of devices represent the best that OnePlus has to offer in 2021, a premium device in every sense of the word.
Granted, we’ve seen a few bugs and issues surrounding this series of devices but nothing drastically catastrophic.
One of the issues that dogged users of the OnePlus 9 series of devices, especially the OnePlus 9 Pro is the lack of support for Google ARCore.
Is there a reason AR is not supported in the new phone? I hope it was just a temporal miss by the team and not a deliberate handicap. I’m using the AR function of Google maps and also some AR rulers, but after I upgraded from Oneplus 8 Pro, I’m now unable to use these.
The lack of proper support for ARCore meant that features such as Google Maps AR navigation and third-party games and apps that use this framework wouldn’t work on the OnePlus 9 devices.
Luckily, the OnePlus 9 and the OnePlus 9 Pro are the company’s pride and joy at the moment, meaning that it was only a matter of time before this was addressed.
New reports coming in (1,2) now confirm that indeed, a recent update brought support for ARCore to the OnePlus 9 Pro.
Oh actually, with the latest update the AR Core was included. After the update, I initially tried to search it on the store and because I couldn’t find it, I thought it was still unavailable. So the update Oxygen OS 126.96.36.199.LE15BA added support for the AR Google services.
More and more users (1,2) who were facing issues with ARCore on their OnePlus 9 Pro units are coming out to confirm this feature is now enabled.
As rightfully pointed out by some users on the same forums, maybe the OnePlus 9 and 9 Pro users are not out of the woods just yet.
This, as the devices haven’t been listed yet in the ARCore officially supported devices. What this means is still up for debate but seeing as OnePlus 9 and OnePlus 9 Pro are probably the most important devices to the company right now, we should see a fix pretty soon. Or at least we hope.
We shall continue to follow this story and update as and when we get more info on the same so stay tuned.
Update (May 11)
IST 14:11 pm: OnePlus, in the latest OnePlus 9 FAQ, confirms that it has been working with Google on this issue and that OnePlus 9 series of devices now support ARCore.
Question: OnePlus 9 Series is not compatible with the Google AR core. Will future updates solve this?
Answer: We have worked with Google to sort this. Google AR is now working in recent updates.
NOTE: We have these and many more OnePlus stories in our dedicated OnePlus section.
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