Bumble app on iOS & Android only loads a few messages (~15) / chats disappearing after latest update? Fix is in the works

Bumble is a popular online dating platform which came out way back in December 2014 with over 50 million users.

The Bumble app is available on the iOS and Android platforms and it recently got an update to versions 5.214.1 and 5.219.0 respectively.

Bumble-Android-app-inline-new
Bumble Android app

However, Bumble users have been facing an issue after the latest app update where their messages/chats are disappearing.

As per recent reports from Reddit and Twitter, Bumble app users are unable to view more than 15 messages/chats.

Also, chats from matched and unmatched users are also getting deleted instead of showing a message that the profile has been deleted or unmatched.

@bumble hey! I used to be able to see my messages and now only a certain amount are loading only a few days back. I tried to reach out to support with no response. Please help!
Source

@bumble I HAD 18 PEOPLE IN MH MATCH QUEUE !!!!!! HOW TF AM I SUPPOSED TO TEXT EVERYONE WHEN YOU CAP THE DISPLAYED CHATS AT 15 !!!!!!!
Source

Bumble-app-messages-chats-disappearing
(Source 1, 2, 3, 4, 5)

The said issue is causing a lot of inconvenience to users as they are unable to keep a track of their chats/messages after the latest app update.

While it is unclear what the exact cause of the said issue is, users may not have to dwell with it for long.

The official Bumble Twitter handle has acknowledged the chats disappearing problem and has said that it is a known issue.

Bumble-app-messages-chats-disappearing-acknowledgement
Source

Moreover, they are are working on a fix which further indicates that an update is expected to resolve the issue soon.

This, however, is still based on our speculation as no ETA for the said fix has been provided by Bumble so far.

It is still good to see that the issue has been acknowledged by Bumble and a fix is being looked into.

iOS-app-inline-new
Bumble iOS app

Hopefully, Bumble addresses the messages disappearing issue and soon releases an update with the said fix.

That said, we will be back with more details as and when new information becomes available so stay tuned.

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Deveshwar Bhardwaj

I'm a techy who is particularly fond of Android smartphones. A writer who usually finds himself on the other side of the spectrum. An artist who likes to sing and play the guitar. Also a photographer when in the mood.