Hotbit app not working? It's a known issue after recent outage and recovery will be slower than website

Lately, everyone is looking to invest in cryptocurrencies after hearing stories about individuals becoming millionaires in a short span of time.

Individuals can become crypto holders in just a matter of a few minutes which is why interest in these digital currencies is at an all-time high.

Moreover, investing in the crypto market has become easier than ever thanks to the vast selection of apps and websites available such as Hotbit.

Unfortunately, crypto trading platforms often crash when there’s a massive influx of users such as the recent incedent with WazirX.

Now it appears that many Hotbit app users are also claiming that the app is not working. We’ve shared some reports below:

hotbit-app-not-working
(Source)

@Hotbit_news Your services are too late to http://recover.How long to wait for your services. When coins are pumping that time your app not working. I think when dump starts your app will work. (Source)

Mobile app not working. Web page also not working for me not able to login. (Source)

What’s a jock…you app not working or open but you post on trading post.. (Source)

Similarly, many reports flooded Twitter a few hours ago indicating that the Hotbit website is down and not working.

At the time of writing, the website appears to be up and working as usual. But the Hotbit app isn’t playing well still. Users are seeing the following screen when opening it.

hotbit-app-not-working-down-error-message
(Source)

Fortunately, Hotbit is already hot on its heels and has confirmed that they’re already working on recovering the app. Meanwhile, users are suggested to visit the website to continue trading.

hotbit-app-not-working-response
(Source)

Hotbit has also shared a detailed timeline for the service’s recovery process wherein it has confirmed that users will have access to functions such as login, registration, the browsing of assets and data today, i.e. May 10.

On May 11 it will resume spot trading services for all assets and on May 12 it will relaunch the service of investment section, including functions like purchase, redemption, and asset transfers.

Deposits and withdrawals will also resume for certain mainnets on May 14 and Hotbit claims that the same will be the case for all mainnets no later than May 21 if all other things are fine.

On May 16, it will finish the calculation and liquidation of all assets in leveraged ETF section and relaunch the ETF trading service.

That said, we’ll keep an eye out for any further developments and will update the story with all relevant details.

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Dwayne Cubbins

I've been interested in tech for as long as I can remember. And I used to be a Windows Phone enthusiast. When I am not writing about tech, I'm on the couch playing games with my squad. Oh, I also play the guitar and drums.